Event Services Coordinator

About the Role

Assist the department manager with duties related to the management and direction of all activities and personnel of the Event Services Department (Sunday through Thursday); represent the department for management, planning and coordination purposes with event planners and others as needed; provide interoffice communications; manage and assist in the daily production of conference room set up and work assignments. Provide technical management for the AV network in the auditoriums; properly arrange and operationally test audio/visual equipment and systems so that such equipment and presentation tools are ready for immediate use by the client; operate audio/visual equipment and systems as needed; troubleshoot and make minor repairs of equipment as needed; coordinate high end support efforts with technical staff from the Georgia Center’s Information Technology Services Department; research and recommend for purchase as needed audio/visual products in regards to maintaining and upgrading inventory for support of presentation needs for events.

Responsibilities

• Assist the department manager with duties related to the management and direction of all activities and personnel of the Event Services Department (Sunday through Thursday)
• Represent the department for management, planning, and coordination purposes with event planners and others as needed
• Provide interoffice communications
• Manage the daily production of conference room set-up and work assignments
• Provide technical management for the AV equipment in the auditoriums
• Properly arrange and operationally test audio/visual equipment and systems so that such equipment and presentation tools are ready for immediate use by the client
• Operate audio/visual equipment and systems as needed
• Troubleshoot and make minor repairs of equipment as needed
• Research and recommend for purchase as needed audio/visual products in regards to maintaining and upgrading inventory for support of presentation needs for events
• Provide technical consultation services and on-site instruction in the use of audio/visual equipment and systems for new department staff members, event planners and conference presenters, instructors and others as needed
• Other duties as assigned by Event Services Department Head or Director of Sales & Event Management

Qualifications

• High school diploma or equivalent and 2 years of related experience
• Ability to read and interpret documents such as safety rules, operating instructions, and procedural manuals
• Ability to write and verbally communicate clearly and effectively with co-workers and supervisors
• Ability to communicate personably and with excellent customer-service skills with clients and staff
• Ability to work compatibly with co-workers and agreeably with supervisors, follow instructions accurately, demonstrate an overriding sense of responsibility and care for the functions, tasks, responsibilities, equipment, facilities, and personnel of Event Services and the Georgia Center
• Ability to lift and move heavy items (at least fifty pounds at each occurrence) for many repetitions and over an eight hour work shift
• Ability to use Microsoft Word and Excel, learn how to use job-related portions of Maestro PMS

Physical Demands

• Bend, stoop, reach high places—possibility of using ladders
• Possibility at times of having to crawl on floor to connect wires, cable cords, etc. for setting-up exhibits
• Lift and move heavy items (at least 50 lbs at each occurrence) for many repetitions over an eight-hour shift
• Standing on feet for extended periods of time and walking long distances within the Center

Schedule

Monday – Friday 8:00 am – 5:00 pm. Some evening, weekend, and holiday work may be required. This position also requires participation in an on-call rotation.

Pay

$43,000–$46,000