Event Security Officer - FedExForum

Responsibilities

• Aid in event setup by arranging equipment, signage, and other necessary materials.
• Maintain security by monitoring access points and conducting thorough checks to prevent unauthorized entry.
• Provide friendly and helpful customer service by assisting attendees with inquiries, directions, and general event information.
• Collaborate with event staff and security personnel to ensure a safe and organized environment.
• Manage crowds by controlling entry and exit points and ensuring proper flow of attendees.
• Respond promptly and effectively to security incidents or emergencies, adhering to established protocols.
• Monitor event areas to enforce event rules, regulations, and safety procedures.
• Handle and resolve attendee complaints or conflicts in a calm and professional manner.
• Adhere to company policies, procedures, and guidelines to deliver a high standard of service and security.

Requirements

• At least 18 years old (age requirements may vary).
• High school diploma or equivalent (some college education preferred).
• Previous experience in event security, law enforcement, or a related field advantageous.
• Strong physical fitness and ability to stand or walk for extended periods.
• Excellent observational and problem-solving skills.
• Exceptional communication and interpersonal skills.
• Flexibility to work evenings, weekends, and holidays based on event schedules.
• Possession of a valid security license or willingness to obtain one (if required by local regulations).
• Pass a background check and drug screening.

Benefits

• Competitive pay based on experience and qualifications.
• Gain experience in event management and security.
• Enhance skills in communication, problem-solving, and customer service.
• Network with professionals from various fields, including event management and security.
• Part of a supportive team that values teamwork, professionalism, and attendee satisfaction.

EEOC Statement

It is the policy of BEST, A GardaWorld Company to provide equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, veteran status, or disability in accordance with applicable federal laws. In addition, BEST, A GardaWorld Company complies with applicable state and local laws governing nondiscrimination in employment. This policy applies to all terms and conditions of employment including, but not limited to hiring, placement, assignment, promotion, termination, layoffs, recalls, transfers, leaves of absence, compensation, and training. It is also the policy of BEST, A GardaWorld Company not to honor requests that employees be assigned on the basis of sex or any other classification protected by law, unless such request is based on a bona fide occupational qualification for that assignment.