Event Security Guard - Baird Convention Center

Company: BEST Crowd Management – Baird Convention Center, Milwaukee, WI

About the role

Join the dedicated and professional team at BEST Crowd Management, a leading provider of crowd management and event security services. As an Event Security Officer, you will play a critical role in upholding our reputation by ensuring the safety and security of attendees, staff, and property.

Responsibilities

• Maintain a visible and professional presence that meets client and BEST standards.
• Patrol assigned areas to deter unauthorized activities and ensure the safety of everyone present.
• Monitor access points, conduct bag checks, perform entry screenings, and stay vigilant for suspicious parties or situations.
• Respond promptly and effectively to security incidents or emergencies, including medical emergencies, disturbances, or unauthorized entry.
• Collaborate with event staff, law enforcement, and emergency services to coordinate security efforts and resolve issues.
• Provide exceptional customer service by assisting attendees, answering questions, and offering directions.
• Report security‑related occurrences or incidents to the appropriate supervisor, law enforcement, or medical personnel.
• Create and maintain documentation of relevant activity and submit it to the leadership team.
• Uphold company policies, procedures, and guidelines to maintain a high standard of professionalism and security effectiveness.

Requirements

• At least 18 years old (age requirements may vary by local regulations).
• High school diploma or equivalent (some college education preferred).
• Previous experience in event security, law enforcement, or a related field is advantageous.
• Strong physical fitness with the ability to stand or walk for extended periods.
• Excellent observational and problem‑solving skills.
• Exceptional communication and interpersonal skills.
• Ability to work effectively in a team and collaborate with diverse individuals.
• Flexibility to work evenings, weekends, and holidays based on event schedules.
• Valid security license or willingness to obtain one if required by local regulations.
• Successful completion of a background check and drug screening.

Benefits

• Competitive pay based on experience and qualifications.
• Daily Pay and Weekly Pay options available.
• Opportunities for career growth and advancement within the company.
• Training and development programs to enhance skills and knowledge.
• Flexible scheduling options to accommodate personal needs.
• Positive, supportive work environment that values diversity and inclusion.

Pay

$16.50 per hour

Schedule

Evenings, weekends, and holidays as required by event schedules.