Event Sales Manager, Hotel Services - Hyatt Regency Indianapolis

Key Job Responsibilities

• Drive Results by soliciting and securing business through a proactive, consultative sales approach, utilizing Encore’s sales process and methodology.
• Effectively prepare and present quotes and proposals in a timely manner to customers, including those submitted through www.encoreglobal.com, venue booking system, or other sources as assigned.
• Effectively collaborate with vendors and other departments/divisions of the company to capture and service events.
• Attend site visits, pre-conference planning meetings, and appropriate venue meetings as necessary to support the customer event experience.
• Understand event cost structure and incorporates this into solution designs according to established profitability guidelines.
• Relationship Management Deliver World-Class Service by cultivating and maintaining relationships with customers, venue personnel and various Encore supporting functions and departments.
• Thoroughly research and understand customer history and previous experiences, in order to create more personalized customer experiences.
• Value People by attending customer meetings, understanding their goals and responding to their questions, concerns, and challenges.
• Do the Right Thing by ensuring all customer information is up to date and accurate in the Customer Relationship Management system (CRM) at all times.
• Actively refer and guide customers through the Encore network, leveraging contacts to secure additional opportunities with existing customers.
• Sales Accountability Maintain a healthy pipeline at all times that ensures achievement of established revenue targets.
• Ensure all known opportunities are in CRM and completely accurate and updated at all times.
• See the Big Picture by supporting the sales forecasting efforts at home location, ensuring they are accurate and submitted timely.

Job Qualifications

• BS/BA or 1+ years of Encore or equivalent experience required
• 1 year technology sales or hospitality experience preferred
• Prior sales experience in audiovisual is a plus
• Knowledge of hospitality industry and sales processes preferred
• Technical aptitude and computer proficiency required
• Strong written and verbal communication skills

Competencies (by Core Values)

• Deliver World Class Service
• Hospitality Ownership
• Do The Right Thing
• Demonstrates Self-Awareness
• Drive Results
• Ensures Accountability
• See The Big Picture
• Decision Quality
• Manages Complexity
• Value People
• Collaborates

Physical Requirements

• Sitting: 4-5 hours per day
• Standing: 2-3 hours per day
• Walking: 2-3 hours per day
• Stooping: 0-1 hour per day
• Crawling: 0-1 hour per day
• Kneeling: 0-1 hour per day
• Bending: 0-1 hour per day
• Reaching (above your head): 0-1 hour per day
• Climbing: 0-1 hour per day
• Grasping: 0-1 hour per day
• Lifting Requirements: 0 - 15 lbs*: Occasionally 16 - 50 lbs*: Occasionally 51 - 100 lbs: Never Over 100 lbs: Never
• Carrying Requirements: 0 - 15 lbs*: Occasionally 16 - 50 lbs*: Occasionally 51 - 100 lbs*: Occasionally Over 100 lbs: Never
• Auditory/Visual Requirements: Close Vision: Continuously Distance Vision: Continuously Color Vision: Continuously Peripheral Vision: Continuously Depth Perception: Continuously Pushing/Pulling Requirements: 0 - 15 lbs*: Occasionally 16 - 50 lbs*: Occasionally 51 - 100 lbs*: Occasionally Over 100 lbs: Never

Pay Range

Pay Range: $38,558.12 - $50,125.56