Event Sales Manager - Brooklyn, NY

About the role

Grow sales through active prospecting of targeted businesses, organizations, associations, and event planning for groups of 15 or more in assigned restaurant. Act as the primary contact for all group clients, ensuring completion of event details and client satisfaction.

Responsibilities

• Enter all prospects, contacts, accounts, and booking information in the CRM (Tripleseat) and enter basic reservation information in OpenTable for booked parties greater than 15.
• Maintain weekly updates and details on current leads through Tripleseat, converting those leads to bookings, accounts, and contacts.
• Manage the booking process to obtain client signatures on CRM-generated contracts and event order forms to confirm bookings; update documents and Operations with changes.
• Develop quarterly sales plans and solicit new customer relationships while maintaining existing ones.
• Handle full-cycle sales management, including following proper accounting procedures.
• Understand and report on business performance weekly, forecasting three months in advance.
• Attend and participate in all company-related trainings, including weekly, quarterly, and annual meetings.
• Strategize with the General Manager and restaurant team to:
  • Source, plan, and execute local store marketing activities.
  • Create profitable bookings using yield and other provided tools for aligned business decisions.
  • Drive overall traffic.
• Attend networking events and other public events as a brand ambassador to foster relationships and drive sales.
• Maintain company values of integrity, professionalism, and next-level service through professional communication, punctuality, and business courtesies.
• Effectively schedule and be present for all guest site tours, communicating with the restaurant management team.
• Host in-store Fogo marketing events.
• Work Live Chat 3-4 times a month.
• Be on-site at the home restaurant a minimum of 5 days a week, working necessary hours to perform all duties in a timely manner.
• Perform other duties and responsibilities as assigned by GM, AD, and DOS.

Competencies

• Decisive Judgment: Make good decisions in a timely and confident manner.
• Driving for Results: Challenge and push the organization and yourself to excel and achieve.
• Guest Focus: Anticipate guest needs and design, promote, or support the delivery of products and services that exceed guest expectations.
• Resilience: Effectively deal with work-related problems, pressure, and stress in a professional and positive manner.
• Persuading to Buy: Effectively convince people by knowing how to position the product and understanding the audience, adapting methods to match specific potential buyers.
• Negotiation: Identify the needs and motives of all parties involved and work toward mutually beneficial agreements.
• Presentation Skills: Communicate effectively to an audience in a formal setting.
• Business Acumen: Understand general business and financial concepts, the company’s business, and use both general and specific knowledge to be effective.

Requirements

• High School Diploma or equivalent; Bachelor’s degree preferred.
• 2+ years of sales or relevant experience; restaurant or attraction industry experience preferred.
• Up to 10% travel required.

Skills

• Administrative Skills: Ability to manage paperwork, accounting procedures, multitasking, and maintain a high level of organization.
• Proficient in Microsoft Office and various office applications.
• Experience in Tripleseat and OpenTable preferred.

Benefits

• Medical, Dental, and Vision insurance available for full-time, hourly team members on the first of the month following 60 days of employment.
• Company-paid Life Insurance and Short-Term Disability (where allowed).
• Comprehensive voluntary benefits package including Critical Illness, Hospital Indemnity, Accident Coverage, Permanent Life, and Pet Insurance.

Pay

This position has a pay range starting at $54,080.00 and going up to $74,880.00, dependent upon relevant work experience.

Schedule

• Ability to be on-site at the home restaurant a minimum of 5 days a week.
• Work necessary hours to perform all duties and responsibilities in a timely manner.
• Host in-store Fogo marketing events and work Live Chat 3-4 times a month.