Jobs · Management · Tennessee

Event Sales Director

Topgolf · Nashville, TN · 3 wk ago
ManagementFull-time

About the role

The Event Sales Director drives venue revenue by owning a high-volume book of business, supporting core sales routines, and elevating sales execution across the venue. This role balances personal selling with team leadership, cross-functional alignment, and operational accuracy to deliver predictable growth and a best-in-class guest experience.

Responsibilities

  • Own Your Book of Business
    • Manage a high-volume pipeline of inbound leads while executing consistent daily outbound business development
    • Build and expand client relationships by identifying upsell opportunities and driving repeat business
    • Deliver in-person selling experiences through site tours and client touchpoints that convert and retain accounts
    • Maximize lifetime value by growing and retaining your top accounts
  • Execute with Precision
    • Facilitate BEO meetings to ensure accurate event details and seamless execution
    • Ensure event readiness by managing packets, payments, and key operational details
    • Review daily performance metrics and pipeline reports to stay ahead of targets and identify gaps
    • Maintain pipeline accuracy and data integrity to support smart forecasting and decision-making
  • Lead & Develop the Sales Team
    • Lead and develop the venue's sales team through regular, in-person coaching and performance management
    • Optimize workflow and drive accountability within the sales team function to support venue-level sales efficiency
    • Create clarity around expectations and invest in your team's growth and development
    • Stay aligned with leadership through regular 1:1s, huddles, and sales meetings

Qualifications

  • 5+ years of progressive sales leadership experience, including leadership of direct reports
  • Bachelor's degree required (master's degree preferred); equivalent years of relevant experience will be considered
  • Proven success in high-volume events or hospitality sales environments
  • 3-5+ years of professional-level communication, time management, and organizational skills
  • 3-5+ years of progressive, relevant experience within the hospitality industry
  • Strong computer skills, particularly with Excel, Word, and Delphi or similar sales software
  • Must be 21 years of age or older as required by state or local law

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