Event Sales Director
Topgolf · Nashville, TN · 3 wk ago
ManagementFull-time
About the role
The Event Sales Director drives venue revenue by owning a high-volume book of business, supporting core sales routines, and elevating sales execution across the venue. This role balances personal selling with team leadership, cross-functional alignment, and operational accuracy to deliver predictable growth and a best-in-class guest experience.
Responsibilities
- Own Your Book of Business
- Manage a high-volume pipeline of inbound leads while executing consistent daily outbound business development
- Build and expand client relationships by identifying upsell opportunities and driving repeat business
- Deliver in-person selling experiences through site tours and client touchpoints that convert and retain accounts
- Maximize lifetime value by growing and retaining your top accounts
- Execute with Precision
- Facilitate BEO meetings to ensure accurate event details and seamless execution
- Ensure event readiness by managing packets, payments, and key operational details
- Review daily performance metrics and pipeline reports to stay ahead of targets and identify gaps
- Maintain pipeline accuracy and data integrity to support smart forecasting and decision-making
- Lead & Develop the Sales Team
- Lead and develop the venue's sales team through regular, in-person coaching and performance management
- Optimize workflow and drive accountability within the sales team function to support venue-level sales efficiency
- Create clarity around expectations and invest in your team's growth and development
- Stay aligned with leadership through regular 1:1s, huddles, and sales meetings
Qualifications
- 5+ years of progressive sales leadership experience, including leadership of direct reports
- Bachelor's degree required (master's degree preferred); equivalent years of relevant experience will be considered
- Proven success in high-volume events or hospitality sales environments
- 3-5+ years of professional-level communication, time management, and organizational skills
- 3-5+ years of progressive, relevant experience within the hospitality industry
- Strong computer skills, particularly with Excel, Word, and Delphi or similar sales software
- Must be 21 years of age or older as required by state or local law