Event Sales Coordinator

About the role

Located in the heart of Atlanta’s Buckhead neighborhood, Atlas is an award-winning fine dining restaurant known for its refined culinary experience, exceptional service, and world-class art collection. Recognized nationally for its innovative cuisine and commitment to hospitality, Atlas offers guests a uniquely elevated dining experience where every detail is thoughtfully curated. As part of the Tavistock Restaurant Collection, Atlas combines the sophistication of a luxury dining destination with the warmth of genuine hospitality. From intimate celebrations and corporate dinners to exclusive private events, Atlas is dedicated to creating memorable experiences that exceed expectations.

Responsibilities

• Support restaurants to increase group dining sales
• Deliver genuine hospitality to our guests
• Develop and maintain strong relationships with Managers and Chefs
• Distribute accurate BEO’s and BEO Calendar at weekly BEO meeting, and post Kitchen Sheets every Saturday for the week
• Participate in weekly BEO and FOH meetings with General Manager and DOS to communicate event updates
• Respond in a timely manner to all event leads and buyout requests
• Confirm all billing and send receipts and feedback form to clients
• Collect all deposits, contracts and close out all events in Tripleseat
• Create all specialty menus for each event/buyout
• Ensure Tripleseat/Open Table are assigned with all events/buyouts
• Aid with all buyouts and specialty events by providing/allocating/returning all off-site equipment needs
• Streamline and assist with Tripleseat menus, client email responses and pick lists
• Establish key relationships with clients to ensure maximum exposure and increase revenue
• Avoid a flexible schedule to accommodate guests and be present at event functions when necessary
• Conduct site inspections with potential clients
• Manage all A/V and Floral set-up requirements to clients’ needs
• Build sales through appropriate and profitable decisions based on high standards of quality
• Work with the DOS to support specific plans to ensure revenue growth year over year
• Handle guest complaints by listening to their concerns, contacting the Director of Sales with any problems and solving complaints to ensure guest satisfaction
• Adhere to our alcohol awareness procedures
• Communicate allergy sensitivity from guests to managers and chefs
• Communicate event sales information to co-workers, management and guests
• Adhere to, and enforce all sales policies, practices and procedures
• Perform additional duties as required
• Ongoing restaurant management and F&B training

Requirements

• Adaptability & Flexibility – Adapts to changing business needs, conditions, and work responsibilities and works with a variety of situations, individuals, groups, and varying customer needs
• Attention to Detail – Diligently attends to details and pursues quality in accomplishing tasks
• Business Alignment – Aligns the direction, products, services and performance of a business line with the rest of the organization
• Communication – Listens to others and communicates in an effective manner
• Problem Solving – Resolves difficult or complicated challenges
• Relationship Building – Builds constructive working relationships with stakeholders