Event Producer

About the Role

This is a hybrid role that works 3-4 days per week in office on average. Applicants must be based in/near San Diego to be considered for this role.

Primary Responsibilities

• Responsible for the logistical management and operational execution of client events and programs
• Serves as the primary contact for the client during the pre-planning and operation of the client's program post-sale and ensures the expectations of the client are exceeded to promote client satisfaction and account retention
• Meets with Sales team to go through details of a client's program and serves as primary client contact once event has been contracted
• Manages program changes during pre-planning and on-site, negotiating and up-selling
• Responsible for managing the expected gross margin for the event once contracted
• Orders, confirms and re-confirms all suppliers, develops relationships with supplier/partners, negotiates and contracts terms-of-service and price including, but not limited to service expectation levels, guarantees, cancellation, billing information, directions, etc.
• Ensures deposits for program have been received as contracted and billing is completed
• Determines Field Staff work assignments, based on program schedule and staffing needs
• Prepares and distributes trip sheets and any other relevant program information and direction for Field Staff
• Participates in recruiting and training Field Staff
• Coordinates and processes all Field Staff paperwork involving compensation including timesheets, expense reports, and pay rate change forms
• Maintains inventory of field staff uniforms and materials and coordinates purchases of additional uniforms and equipment as required
• Completion of all program production paperwork, such as trip sheets, check requests, service agreements, invoicing, job costing, expense reports, etc.
• Assists Experience Designers with program development according to specifications of client
• Manages cost preparation, program summaries, deposit invoices, service agreements, and related correspondence
• Responsible for forwarding any necessary program information to hotel and venue representatives to ensure seamless coordination with venue operations
• Conducts pre-con meetings with client/hotel to review all details of the program as confirmed
• Keeps Regional and Global Sales Managers fully informed of all opportunities and program changes and takes prompt corrective action where necessary to ensure successful delivery of client objectives

Qualifications

• Bachelor's degree, or equivalent relevant experience
• 3 years of experience in overseeing the execution of corporate meetings, client events, and other complex programs. DMC, corporate incentive travel, hospitality or related experience highly preferred
• Ability to manage operations functions and effectively supervise and direct Field Staff
• Excellent interpersonal and communication skills with a diverse group of clients, supplier partners, coworkers and employees
• Ability to read, analyze and interpret client proposal requirements, contracts, financial reports and other legal documents
• Ability to effectively present information and respond to questions from clients, supplier partners and hoteliers
• Ability to multitask and work on multiple programs with different deadlines
• Must be able to work well with all levels of management and staff, hoteliers and venue staff, clients and supplier partners
• Working knowledge of attractions, hotels, parks, venues and supplier partners in the local area and ability to locate and vet new venues and supplier partners
• Must be able to work flexible hours including weekends, evenings and holidays
• Some travel required to support region and PRA system as needed

Pay

$75,000-$85,000 based on experience

Benefits

• Medical, Dental, and Vision insurance
• Company-sponsored Life Insurance and Short/Long Term Disability Insurance
• 401(k) with Match
• Parental Leave
• Cell Phone and Home Internet Stipends
• Paid Vacation, Sick Leave, and Holidays
• Pet Insurance
• Flexible Spending Accounts
• Other optional benefit coverages