Event Operations Associate

About the role

The Event Operations Associate supports the Event Operations team in the execution and logistics management of future hello82 events/tours. This role works cross-functionally with members of the Content Group, as well as internal and external stakeholders, to ensure seamless event planning and operations.

Responsibilities

• Support planning and execution of live experiences and events
• Aid in operational timelines, trackers, and documentation
• Aid in defining the project scope and budget
• Support ticketing, merch, and experience-related initiatives
• Communicate and coordinate with internal teams and external partners
• Support clear communication across teams to ensure alignment on tasks and timelines
• Prepare decks, summaries, and follow-ups for cross-functional projects
• Track deliverables and flag risks or dependencies early
• Support on-site execution during live events
• Aid in post-event reporting and recaps
• Maintain awareness of K-pop trends, fan behavior, and competitive marketing campaigns
• Support research and ideation for campaign planning and fan engagement initiatives
• Ensure campaigns are culturally relevant and aligned with global fan communities

Requirements

• 1-2 years of experience in production, events, operations, or growth-related roles
• Highly organized with strong attention to detail
• Comfortable juggling multiple workstreams in fast-paced environments
• Strong written and verbal communication skills
• Proficiency in Korean language mandatory (minimum conversational Korean) to support our Korean-speaking external teams
• Comfortable working with cross-functional teams and supporting multiple stakeholders
• Proactive attitude with a willingness to learn and grow
• Based in or able to work regularly in Los Angeles
• Experience working with live events, festivals, or experiential projects as well as entertainment, media, or culture-driven companies
• Familiarity with ticketing platforms, merch, or partnerships
• Interest in K-pop / entertainment industry
• Basic understanding of video and other production technology

Qualifications

• Based in or able to work regularly in Los Angeles
• Experience working with live events, festivals, or experiential projects as well as entertainment, media, or culture-driven companies
• Familiarity with ticketing platforms, merch, or partnerships
• Interest in K-pop / entertainment industry
• Basic understanding of video and other production technology

Skills

• Strong organizational and communication skills
• Ability to manage multiple tasks and deadlines simultaneously
• Knowledge of K-pop culture and trends
• Basic understanding of video and other production technology

Benefits

• Medical, dental, vision plans
• 401(k) plan with employer match
• Mental health/wellness support
• Employee Assistance Program (EAP)
• Employee discount on hello82 products
• Flexible time off for you to recharge
• 12 company paid holidays

Pay

The pay range for this role is: 40,000 - 50,000 USD per year (Los Angeles)