Event Operations Analyst

Work Location Type: Hybrid

About Grainger

W.W. Grainger, Inc. is a leading broad line distributor with operations primarily in North America and Japan. At Grainger, We Keep the World Working® by serving more than 4.6 million customers worldwide with maintenance, repair and operating (MRO) products and value-added solutions delivered through innovative technology and deep customer expertise. Known for its commitment to service and purpose-driven culture, the Company reported 2025 revenue of $17.9 billion.

Pay

The anticipated base pay compensation range for this position is $67,300.00 – $112,200.00. This role is eligible for an incentive target of up to 5%, based on the achievement of individual and company performance objectives.

Benefits

• Medical, dental, vision, and life insurance plans with coverage starting on day one of employment
• 6 free sessions each year with a licensed therapist to support emotional wellbeing
• 18 paid time off (PTO) days annually for full-time employees (accrual prorated based on employment start date) and 6 company holidays per year
• 6% company contribution to a 401(k) Retirement Savings Plan each pay period, no employee contribution required
• Employee discounts, tuition reimbursement, student loan refinancing, and free access to financial counseling, education, and tools
• Maternity support programs, nursing benefits, and up to 14 weeks paid leave for birth parents and up to 4 weeks paid leave for non-birth parents

Responsibilities

• Analyze operational processes and identify opportunities to improve efficiency, consistency, and business outcomes
• Support the development, implementation, documentation, and maintenance of standardized operating procedures and workflows
• Configure, administer, test, monitor, and maintain event technology platforms throughout their operational lifecycle
• Support implementation, maintenance, optimization, and adoption of technology solutions and associated business processes
• Troubleshoot system issues and coordinate resolution with business partners and vendors
• Develop and maintain reporting solutions, dashboards, and operational metrics
• Analyze operational data to identify trends, improvement opportunities, and process efficiencies
• Ensure data integrity and consistency across technology platforms and reporting
• Support continuous improvement by regularly identifying opportunities to simplify, standardize, and optimize operational processes and recommended technology-enabled solutions and automation opportunities, while maintaining documentation and standards

Requirements

• Bachelor's Degree or equivalent experience
• 2+ years of supporting operations, reporting, analytics, technology platforms, or process improvement activities
• Knowledge of business process improvement, workflow documentation, and continuous improvement methods used to support efficient and standardized business operations
• Experience analyzing operational data and developing reports, dashboards, and performance metrics that translate business requirements into actionable insights and operational solutions
• Knowledge of business technology platforms, data management practices, and system administration activities, including testing, troubleshooting, data integrity, and user support
• Experience partnering with cross-functional stakeholders to document processes, maintain operational standards and job aids, and support implementation of process and technology improvements