Event Manager | Full-Time | Macon Centreplex

About the Venue

The Macon Centreplex consists of the Macon Coliseum and Macon City Auditorium. The Macon Coliseum houses the tenant hockey team, the Macon Mayhem, and can seat 9,000 patrons. It frequently hosts family shows, concerts, trade shows, and GHSA events. The Macon City Auditorium, established in 1925, has hosted legendary acts such as Otis Redding, The Allman Brothers, and Little Richard. It offers concerts, weddings, private galas, and comedy shows. The 10,000-capacity amphitheater opened in the spring of 2024, hosting concerts, comedy shows, graduations, and community events.

Responsibilities

• Recruit, train, schedule, and supervise event & security staff
• Create work schedules for event & security staff, delegate assignments, and review performance/results
• Provide leadership and guidance for event personnel
• Recommend and evaluate required event staffing levels
• Create and distribute detailed data sheets prior to every event
• Prepare and approve bi-weekly payroll for all event staff and security staff
• Analyze challenges, identify alternative solutions, and project consequences of proposed actions and implement recommendations in support of organizational objectives
• Establish and maintain effective working relationships with lessees/clients, co-workers, part-time staff, contractors, patrons/public and municipal officials
• Avoid event-related complaints in a professional manner, ensuring customer satisfaction
• Maintain equipment (radios, metal detection wands, etc.) for all event and security staff
• Communicate with municipal officials, including police, fire and medical services; event staff; and public to ensure security of patrons and events run smoothly
• Review emergency planning procedures with all event staff for each event
• Serve as Manager on Duty as schedule

Qualifications

• 3-5 years of increasingly responsible experience in event management in a stadium, convention center or public assembly facility setting
• Bachelor’s degree from an accredited college/university with major coursework in facility management, hospitality management, business, or related field
• Strong computer skills in Microsoft Office applications, word processing, and Internet
• Knowledge of operational characteristics of events
• Knowledge of crowd management and control techniques
• Knowledge of customer service practices
• Knowledge of principles of supervision, scheduling, and training employees
• Knowledge of fire and public safety regulations
• Familiarity with terminology used in entertainment/convention/public assembly settings
• Experience with AutoCAD is preferred but not required
• Ability to work a flexible schedule, including long nights, early mornings, weekends & holidays as needed