Event Manager | Full-Time | Curry County Events Center
Oak View Group · Clovis, NM · 3 mo ago
Management$44k–$48k/yrFull-time
Responsibilities
- Manage every aspect of assigned events from advance planning through end of event.
- Hire, train, schedule, and supervise all event staff.
- Oversee building security and interact with local public safety officials.
- Cookordination communication between event staff/security and delegate assignments.
- Ensure overall customer and lessee satisfaction and experience.
- Work a flexible schedule, including long nights, early mornings, weekends & holidays as needed.
- Complete all duties with a customer service focus through teamwork & dedication to Oak View Group’s principles.
- Manage the preparation of the building to meet event requirements.
- Oversee pre-show financial estimates and post-show settlements.
- Advise lessees on available services from independent contractors.
- Recruit, train, and supervise event & security staff.
- Create work schedules, delegate assignments, and review performance/results.
- Function as a liaison between facility users and staff.
- Recommend and evaluate required event staffing levels.
- Coordinate communication between building and show staff during load-in and load-out.
- Investigate and resolve event-related complaints professionally.
- Maintain equipment for event and security staff.
- Make hospitality arrangements as needed.
- Communicate with municipal officials, including police, fire, and medical services; event staff; and the public.
- Review emergency planning procedures with event staff.
- Create and distribute detailed data sheets before every event.
- Prepare and approve bi-weekly payroll for event and security staff.
- Coordinate service needs with food and beverage provider and make hospitality arrangements as needed.
- Serve as Manager on Duty as scheduled.
Qualifications
- 3-5+ years of increasingly responsible experience in event management in a stadium, arena, convention center, or public assembly facility setting.
- High School Diploma and experience in the events field/event sales will be considered.
- Bachelor’s degree from an accredited college/university with major coursework in facility management, hospitality management, business, or related field.
- Strong oral and written communication skills.
- Strong computer skills in Microsoft Office applications, word processing, and the Internet.
- Knowledge of operational characteristics of events.
- Ability to identify the needs of users of the facility.
- Knowledge of crowd management and control techniques.
- Knowledge of customer service practices.
- Knowledge of principles of supervision, scheduling, and training employees.
- Demonstrated familiarity with facility use contracts.
- Knowledge of fire and public safety regulations.
- Knowledge of A/V equipment and electronic systems in public assembly facilities.
- Experience with budget preparation and control.
- Familiarity with terminology used in entertainment/convention/public assembly settings.
- Experience with AutoCAD is preferred but not required.
Pay
This position pays an annual salary of $43,888 - $48,000.
Benefits
- Health, Dental and Vision Insurance.
- 401(k) Savings Plan.
- 401(k) matching.
- Paid Time Off (vacation days, sick days, and 11 holidays).
Equal Opportunity Employer
Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.