EVENT INSTALLER LEAD / DRIVER

About the Role

The Event Installer Lead/Driver is a part-time position focusing on team and event management, driving, and customer service, with an emphasis on leadership and accountability. Workload varies from 0-30+ hours per week based on volume and availability.

Responsibilities

• Lead and participate in sets and strikes at event venues
• Lead and manage a team of installers
• Deliver and pick up gear/crew to event venues
• Prepare for daily scheduled activities both in the warehouse and on-site
• Load and unload company vehicles at the warehouse and on jobsites
• Complete warehouse tasks after on-site work is finished
• Deliver outstanding customer service
• Operate box trucks and vans safely
• Set and strike drape, furniture, and hardware at event venues

Requirements

• Possess a valid, unexpired driver’s license
• Prior Box Truck / Van driving background and ability to drive Quest light-duty vans
• Pass Quest-generated written and practical driving tests
• Submit to an annual driving record review (No DUIs, etc.)
• Pass a DOT physical and drug test
• Ability to drive all company vehicles, including medium-duty trucks (such as 16' box truck)

Qualifications

• Prior customer service-related job experience preferred but not required
• Understanding of hotel/convention docks
• Ability to execute consecutive events while handling associated stresses and challenges
• Fluent in reading, writing, speaking, and understanding English
• Professional appearance, reliable transportation, and punctuality

Skills

• Strong leadership skills
• Customer-focused attitude
• Strong work ethic
• Problem-solving and prioritization abilities
• Team dynamics and customer service issue management
• Ability to handle traffic stress

Physical Job Requirements

• Ability to repeatedly lift 62 lbs and work on a step ladder without exceeding maximum weight allowance
• Ability to stand or walk for extended periods of time

Mental Demands

• Problem solve and prioritize needs while on jobsites
• Perform simple math calculations and think logically
• Analyze information and perform needed actions to fulfill duties
• Handle traffic stress, team dynamics, and customer service issues daily

Pay

$20-$22/hour

Benefits

• 401k Safe Harbor with Employer 5% match
• Employee Referral Bonus Program
• Potential to go Full Time
• Potential for overtime
• Eligible for annual increases based on performance
• Opportunities for professional growth