Event Day Premium Runner/Busser (Dicks Sporting Goods Park)

About the role

The primary responsibility of a Runner/Busser is to deliver food from the kitchen to guests as quickly and efficiently as possible to ensure great guest experiences, as well as assisting with table maintenance in a timely manner.

Responsibilities

• Deliver food and beverages from kitchen to guests in a timely and organized manner utilizing key information on kitchen tickets including table and seat numbers
• Read kitchen tickets to ensure quality and accuracy of all orders
• Monitor and observe guests dining experience - Ensure guests are satisfied with the food and service – check with customers to make sure they have everything they need each time you arrive at a table
• Respond appropriately to guest requests and communicate to appropriate server or supervisor
• Responsible for the overall cleanliness of assigned service areas
• Provide guidance to guests including dining options and general attraction information
• Perform general cleaning tasks to adhere to health and safety standards
• Clear tables of dishware and napkins after meals and return them to the kitchen, refill salt, pepper, and other condiments at tables
• Prepare coffee, tea, and ice water for customers
• Clean, sanitize, and reset tables after meals
• Maintain cleanliness around dining areas by sweeping and mopping floors and keeping chairs near dining tables clean
• Maintain appropriate stock levels of glassware, silverware, and dishware
• Complete other duties as assigned by the Premium Manager and/or Premium Supervisors, as well as Legends management

Qualifications

• Be at least 18 years old
• High school diploma or GED preferred
• Experience working in the food and beverage industry as a busser or food runner
• TEAM Alcohol Server certification, or ability to complete training (offered at new hire orientation)
• Willingness to work in an outdoor stadium subject to adversarial weather (ex. freezing temperatures, rain, sleet, snow & hot, mid-summer days)
• Ability to work flexible shifts including nights, weekends and holidays
• Must have the ability to skillfully carry at least two entrée plates at the same time for long distances up to 150 ft, including outside and through crowds
• Ability to read, speak and write English Language in order to communicate with guests, as well as read kitchen tickets, understand seat numbers & table numbers, and course breakdowns
• Ability to read and understand a Banquet Event Order (BEO) and various menus, as well as how your role ensures that items arrive at the correct location
• Ability to retain and recite menu details, especially one-of-a-kind items for promotions or special events
• Have an understanding of the expo process in fast-paced food service, as well as food and beverage preparations, table settings, service standards, guest relations and etiquette
• Ability to work independently or in a team setting during set up and execution of service
• Ability to transport up to 50 lbs. (ex. Boxes, kegs, carts, hotboxes) on a continuous basis in food and beverage, including standing and walking for long periods of time, kneeling, crouching, bending, etc.
• Practice safe work habits, follow all safety policies and procedures and regulations, complete company-wide safety training and any additional job specific safety training
• Must have a working email to communicate with the Concessions and Legends management teams

Schedule

• Must be available for the majority of Colorado Rapids games, which take place on Saturdays & Wednesdays: February 28th, March 7th, April 11th, May 9th, 23rd, July 22nd, August 1st, 15th, 19th, 29th, September 12th, 19th, October 10th, 14th, 24th, 31st
• Colorado Rapids 2 minor league games (Sundays)
• Additional events & concerts may be added at a later date

Pay

Hourly Wage: $19.37

Benefits

This is a part-time, seasonal, event-based role and not eligible for benefits, with the exception of a 401k option, as well as paid sick leave offered in accordance with the Colorado Healthy Families and Workplaces Act.