Event Consultant

From weddings and celebrations to corporate gatherings and major sporting productions, our team works behind the scenes to bring events to life. We take pride in delivering exceptional experiences, embracing creativity, and making every event run seamlessly. We believe extraordinary events start with extraordinary people. If you take pride in your work, enjoy collaborating with a supportive team, and want to be part of something bigger, you’ll feel at home here.

About the role

The Event Consultant serves as a primary point of contact for clients renting event products and services. This role guides clients through the rental process, recommends products based on their event needs, and ensures order details are complete and accurate. Working closely with Sales, Operations, and Event Directors, the Event Consultant helps keep client communication, payments, product availability, and event updates on track from the initial inquiry through event completion.

Responsibilities

• Respond to client inquiries by phone, email, and in person
• Schedule and conduct showroom appointments to review event needs and rental options
• Recommend products for weddings, corporate events, parties, and other special occasions
• Prepare and update rental quotes and orders in Bright’s reservation system
• Explain pricing, availability, payment requirements, and product options to clients
• Track client orders, payments, signatures, and event deadlines
• Communicate order details and changes with Sales, Operations, and Event Directors
• Resolve product availability issues, order discrepancies, and client questions in a timely manner
• Support last-minute updates and changing event needs while maintaining accurate records
• Follow established sales and order procedures to support a smooth client experience

Requirements

• Experience in customer service, sales, event coordination, hospitality, or a related client-facing role
• Strong written and verbal communication skills
• Ability to manage multiple clients, orders, and deadlines in a fast-paced environment
• Strong organization and attention to detail
• Comfort using Microsoft Word, Excel, Outlook, Zoom, and other computer-based systems
• Ability to learn Bright’s rental and reservation systems
• Ability to work independently while collaborating with Sales and Operations teams
• Availability to work weekends and adjust schedules based on client and business needs
• Ability to reliably commute to the Torrance location

Qualifications

• Previous experience in event rentals, hospitality, catering, wedding planning, or event production
• Familiarity with rental management, CRM, quoting, or reservation systems
• Experience preparing quotes, processing orders, or managing client accounts
• Knowledge of event rental products such as tables, chairs, linens, lighting, and tents
• Experience conducting showroom appointments or providing product recommendations
• Bilingual English and Spanish communication skills

Pay

Competitive pay: $30 - $36 per hour

Benefits

• Paid time off and company holidays
• Comprehensive benefits package including:
  • Medical, Dental, and Vision Insurance
  • Company-Paid Basic Life and AD&D Insurance
  • Short-Term and Long-Term Disability
  • Telehealth and Wellness programs
  • Flexible Spending Accounts (FSAs)
  • Employee Assistance Program
  • 401(k) with employer matching