Event & Community Manager
BAM Ventures · Palo Alto, CA · 1 wk ago
Sales$30/hrFull-time
About the role
We're hiring our first Event & Community Manager. This is a founding role: you'll build our events and community function from the ground up, with no existing playbook to inherit and full ownership over how it takes shape.
What You'll Do
- Own end-to-end planning and execution for Nectar's event calendar: customer dinners, executive roundtables, happy hours, webinars, and conference sponsorships/booths.
- Manage budgets, vendors, venues, and logistics, and build repeatable processes so events scale smoothly as the company grows.
- Partner with sales and customer success to build event strategies that generate pipeline and deepen relationships with existing customers.
- Track and report on event ROI — attendance, pipeline influence, and customer sentiment — and use that data to sharpen the calendar over time.
- Represent Nectar at industry conferences and manage on-site logistics, staffing, and sponsor deliverables.
- Create a content and engagement cadence that keeps the community active: AMAs, office hours, member spotlights, and peer-to-peer discussion.
- Serve as the primary point of contact for community members, building authentic relationships with key customers and industry voices.
- Identify and cultivate community advocates who can support case studies, referrals, and word-of-mouth growth.
- Feed community insights and feedback back to product, marketing, and customer success teams.
What You'll Bring
- 3–6 years of experience in event marketing, community management, or a hybrid of both, ideally at a B2B SaaS or martech company.
- A track record of planning and executing events end-to-end, from concept through post-event reporting.
- Experience building or growing an online or in-person community from scratch.
- Comfort operating with high autonomy in an early-stage environment where processes don't yet exist — you're excited to build them.
- Strong project management skills and an ability to juggle multiple events and workstreams at once without dropping details.
- Excellent written and verbal communication, with a genuine interest in connecting with people.
- Willingness to travel for events and conferences (estimated 20–30%).
Nice to Have
- Experience in the social media, marketing technology, or creator economy space.
- Familiarity with community platforms (Slack, Discord, Circle) and event tooling (Luma, Bizzabo, HubSpot).
- Prior experience as an early hire at a startup, building a function from zero to one.
What We Offer
- Competitive compensation and early equity.
- Health, vision, and dental benefits + 401(k) match.
- Clear career growth opportunities as the company scales.
- Free lunch in the heart of University Ave. in Palo Alto.
- Deep exposure to cutting-edge AI tooling and the opportunity to shape how brands use it.
- A collaborative, ambitious team defining a new category of AI-native marketing infrastructure.