Event/Banquet Director

Primary Responsibilities

• Lead and oversee all clubhouse banquets, private events, and member function operations to ensure exceptional member and guest experiences.
• Cook off all event logistics including room setup, staffing plans, service timelines, operational flow, and overall event execution.
• Maintain and manage the Club’s banquet and social event schedule, ensuring details, timelines, and operational needs are properly communicated internally.
• Draft, edit, and distribute event communications across clubhouse channels including newsletters, flyers, email communications, promotional materials, and member event announcements.
• Meet with prospective and booked event clients to review event details, expectations, room layouts, timelines, and service needs.
• Serve as the primary on-site clubhouse contact during events by greeting members and guests, overseeing service standards, resolving issues proactively, and ensuring smooth execution.
• Work closely with the Dining Room Manager to support daily front-of-house operations, staffing coordination, member service standards, and clubhouse event execution.
• Aid in dining room operations as needed to ensure consistency in service standards and member experience throughout the clubhouse.
• Cook off with culinary, bar, clubhouse operations, vendors, entertainment providers, and committee chairs to ensure seamless execution of all events and member functions.
• Develop event timelines, operational checklists, staffing plans, and set up diagrams to ensure all details are properly executed.
• Partner with communications and marketing resources to present events in a polished, professional, and brand-consistent manner.
• Support recruiting, training, scheduling, and development of banquet and event staff.
• Collect post-event feedback from members, guests, and leadership teams to continuously improve event quality and member satisfaction.
• Support repeat bookings, annual event renewals, and strong member relationships through consistent hospitality and operational excellence.
• Maintain a visible and active presence during clubhouse functions, creating a welcoming and service-oriented atmosphere for members and guests.
• Complete additional duties as assigned by Club leadership.

Qualifications

• Minimum 3–5 years of experience in hospitality, banquet operations, private clubs, event management, or clubhouse operations.
• Strong organizational and multitasking skills with exceptional attention to detail and follow-through.
• Professional written and verbal communication skills with the ability to interact confidently with members, guests, vendors, and Club leadership.
• Ability to remain calm, organized, and solutions-focused in a fast-paced hospitality environment.
• Experience coordinating multiple events simultaneously while maintaining high service and operational standards.
• Strong leadership presence with a hands-on, team-oriented approach to clubhouse operations.
• Proficiency with Microsoft Office, event coordination systems, and general administrative platforms preferred.
• Flexible schedule with availability to work evenings, weekends, holidays, and extended hours during peak event seasons.