Event Assistant – Front of House (PT/On-Call)
Mohawk Valley Community College provides accessible, high-quality educational opportunities to meet the diverse needs of our students. We are the community’s college, committed to student success through partnerships, transfer and career pathways, and personal enrichment.
About the role
The Events Assistant supports the Events and Guest Services office by modeling and demonstrating the highest standard of excellence in quality customer service. Responsibilities include event preparation and conclusion in the College’s performing arts venues or conference facilities on the Rome and Utica Campuses.
Responsibilities
- Operates the Box Office Ticketing system to sell and process tickets, handling cash and credit card sales and reconciling with reports.
- Scans patron’s tickets upon entry and ushers to the correct seat.
- Assists patrons with special seating requests or needs.
- Answers Box Office phone calls.
- Operates the concession stand.
- Serves as a contact person on-site for assigned events.
- Sets up technical needs for presenters such as PowerPoints, connecting to WiFi, or turning on music, when applicable.
- Performs other duties related to the job description as assigned by the Assistant Director of Events and Guest Services.
Requirements
- Associate's degree or a minimum of 60 completed college credits.
- Effective customer service, interpersonal, and communication skills.
- Ability to solve problems quickly and courteously.
- Ability to maintain composure and a professional, friendly demeanor in a fast-paced environment.
- Basic computer proficiency, including Microsoft PowerPoint.
- Ability to stand for extended periods of time.
- Ability to work evenings and weekends as needed.
Schedule
Work assignments and weekly hours will vary based on departmental needs and the calendar of events. Candidates must be available to work weekends as needed and have flexibility to accept assignments during peak operational periods, particularly in May, June, and November. This is an on-call, part-time position with no guaranteed number of hours.
Pay
$16.00 per hour
Offers of employment are contingent upon the successful completion of a background check. Visa sponsorship is not available for this position.