Evening Route Merchandiser (Delivery)

About the role

Crafty elevates workplace food and beverage programs with enhanced services managed in one innovative, centralized platform. Founded in 2015, our mission is to help companies craft better workplaces. From DraftKings to Robinhood to Zillow, we work with the world’s biggest brands to foster a culture of employee connectivity and productivity. Headquartered in Chicago, with offices in New York and the Bay Area, Crafty manages food and beverage programs across 300+ offices, serving more than 300,000 employees per month. Our commitment to crafting better workplaces starts from within. We are a team of passionate, resourceful, and hard-working trailblazers who love what we do. Our expertise spans technology, food and beverage operations, client success, fulfillment and more. At Crafty, our people are our greatest asset, because it's our people who foster a culture that makes our company a place worth being part of. And of course, the snacks are the cherry on top! This role is based in Hayward, CA.

Responsibilities

• Merchandising: Take pride in your spaces by owning client’s office kitchens & pantries and highly organized storage rooms.
• Delivery: Successfully complete 5-8 delivery stops during your day where you will safely navigate the loading/unloading of the delivery truck, delivering product directly into our client locations.
• Safe Driving: Safely maneuver one of our box trucks through a route delivering food, beverages, and smiles to our clients. (Valid Driver's license required)
• Customer Service: Engage with our clients and other Crafty team members onsite, delivering the highest quality service
• Maintenance + Inventory: Perform routine maintenance on machines (such as coffee & kegerators), quality control checks, and completion of task lists (inventory, budget)
• Communication: Communicate and escalate any location needs or safety concerns to the Crafty team, and accurately complete pre/post route paperwork

Requirements

• Client Obsessed: Demonstrates a deep commitment to understanding and exceeding client needs and preferences, consistently showing eagerness and patience in all client interactions.
• Effective Commun