Evening Part-Time Houseperson

About the Role

Provides excellent guest service in an efficient, courteous, and professional manner; follows LBA standards of aggressively friendly hospitality while adhering to guidelines and procedures. Responsible for the cleanliness of public spaces, supply organization, and assisting room attendants to meet cleanliness standards. Assists the maintenance department with minor repairs and work orders.

Character traits of honesty and trustworthiness are essential, as associates have access to guestrooms and property. Potential associates must pass appropriate security clearances.

Responsibilities

• Keep public areas of the hotel, grounds, and parking lot clean, maintaining brand standards and providing guest service when necessary, including assisting guests with baggage.
• Respond to guest requests (e.g., delivering supplies such as shampoo, towels, roll-away beds) in a timely and hospitable manner.
• Perform minor troubleshooting and maintenance of hotel equipment (e.g., leaking faucets, running toilets).
• Set up meeting rooms if applicable.
• Adhere to general cleanliness guidelines for public areas of the property.
• Maintain a thorough knowledge of emergency procedures.
• Assist in housekeeping, laundry, or maintenance departments as needed.
• Other duties as assigned.

Requirements

• Experience in similar capacities (e.g., lodging, housing, hospitals, care facilities) preferred.
• High school diploma or equivalent.
• Must be able to perform major life activities: standing, lifting, bending, learning, reading, concentrating, thinking, and communicating.
• Must be able to push or pull 60 pounds unassisted and lift and/or carry 30 pounds unassisted.
• Must be able to stand for up to eight hours, bend, stretch, reach, climb, and kneel.
• Must have adequate vision and hearing.
• Must be able to communicate professionally with guests and co-workers.

Skills

• Proper handling of linens, terry, and other supplies with attention to sanitation and cost controls.
• Knowledge of safety and security measures; ability to report or correct hazardous conditions immediately.
• Ability to clean guest rooms to brand standards as outlined in the training checklist.
• Basic maintenance repairs (e.g., fixing leaking faucets, running toilets).
• Assist with guest issues while maintaining professionalism, hospitality, and guest privacy.
• Follow company procedures systematically.
• Work independently without direct supervision.
• Work as a team member and comply with all standards.
• Multitask while remaining service-centric.

Working Conditions

• Physical presence at the hotel is required; not conducive to telecommuting or remote work.
• Standing and walking for long periods while maintaining a friendly, professional image.
• May be required to work outdoors in heat or cold.
• May be required to work any day/shift, including nights and weekends.

Career Advancement Opportunities

• Room Attendant
• Maintenance Technician