Evening Counselor, Men's Inn

Description

SCHEDULE: Sunday-Thursday, 2:45pm-11:15pm.
Essential position during weather and other emergencies.
Pays $21.40 - $30.00 per hour DOE - (Salary ranges provided are based on relevant experience and skill set)

Summary Of The Position

The Guest Services Specialist (GSS) works from the Pine Street Inn policy and procedures developed to ensure a safe shelter environment for guests and staff. The GSS responds to guests in a timely and professional manner based on the prioritization of guests’ needs. The GSS assists with the development and implementation of a housing pathway by motivating guests to rapidly work on housing and connecting guests to appropriate resources. The GSS also assists guests in connecting with substance abuse, mental health and medical resources when the shelter cannot safely accommodate a guest's needs. The GSS is required to stay energized and focused even when demands are ambiguous and strenuous. The GSS is required to enter data into the Homeless Management Information (HMIS) system and to document reports in keeping with agency policy. The GSS is required to make sound decisions and appropriately seeks guidance from a supervisor.

Requirements

• QUALIFICATIONS:
• Education/Training REQUIRED: High School diploma or GED
• Knowledge/Experience REQUIRED: Minimum of one (1) year of experience in the Human Services field
• Physical Abilities/Skills: Ability to stand for long periods of time
  Ability to stretch, bend and lift up to (twenty-five) 25 lbs
  Ability to assist guests up and down stairs, and in-and-out of wheelchairs
  Ability to respond quickly to emergencies
• Preferred: Valid MA driver’s license in good standing
  Bilingual English/Spanish
  Administering Narcan and in a work setting
  Knowledge in the areas of addiction, recovery, and mental illness
  Knowledge of issues pertaining to the homeless
  Knowledge of area resource