Evening Assistant Beverage Manager

About the Role

Manages all staff, activities, and events of the beverage service operation to ensure a pleasant guest experience and efficient operations. The standard is 80% of time spent on the floor, 20% on other assigned duties. Must effectively navigate complex situations with limited or evolving information. Complies with all alcohol service standards, procedures, and policies. Coordinates service calls for property-wide beverage equipment. Applies high guest service standards to ensure a pleasant guest experience through the adequate and timely supply of beverages throughout the casino floor. Pursues avenues to increase revenue for all beverage areas.

Responsibilities

• Manages staff and resolves staff concerns.
• Effectively communicates upward, downward, and laterally.
• Manages day-to-day bar and floor operations, including scheduling, maps, and rotation to ensure proper coverage.
• Maximizes revenue opportunities.
• Monitors staff activities to ensure efficient operation.
• Conducts daily operations in adherence to policy, procedures, and safety standards, including responsible alcohol service.
• Ensures bartenders prepare alcoholic beverages according to enterprise recipe specifics and standards.
• Reconciles cash-outs for floor servers, concession servers, high-stakes servers, and bar staff.
• Interacts with guests and staff to resolve issues, ensuring exceptional guest service and a positive work environment.
• Prepares accurate and updated team member schedules to accommodate workflow.
• Ensures all bars and beverage stations are clean, adequately stocked, and all equipment is functioning.
• Leads a team of direct reports with responsibility for interviewing, selecting, hiring, promoting, training, and developing.
• Counsels and issues disciplinary action.
• Completes all required paperwork.
• Responsible for pre-shift meetings for all beverage positions, including content and delivery.

Requirements

• Must be 21 years of age or older.
• Demonstrated leadership skills, including any combination of post-high school restaurant/bar education and/or restaurant/bar experience totaling three years.
• Minimum of one-year supervisory experience in an alcohol service environment.
• Experience relevant within the past 15 years.
• Beginning experience with word-processing, spreadsheets, presentation, and email software.
• Excellent organization and project management skills.
• Demonstrated ability to maintain confidentiality.
• Certified Food Service Manager Certificate or ability to obtain within one year of employment.

Benefits

• Competitive weekly pay.
• Comprehensive benefits package including medical, dental, life, and disability insurance.
• Onsite medical clinics and pharmacy.
• 401(k) retirement plan.
• Paid time off.
• Wellness programs.
• Discounts on childcare, fuel, bus passes, and fitness memberships.
• Free uniforms and free uniform cleaning.
• Tuition reimbursement.

About Us

We're not just in the business of entertainment; we're in the business of crafting unforgettable experiences. We believe in the power of possibility, to unite and uplift, rallying around every triumph, big and small. At Mystic Lake and Little Six, every moment is a chance to be the experience. We value the diversity that everyone brings to the table, reflecting the diverse communities we proudly serve, represent, and invest in. Our values encourage learning, growth, and leadership.