Evaluation Analyst

There are two vacancies within the Chief of Staff's Office of the Office of the County Manager. The eligibility list created by these vacancies may be used to hire other vacancies in the department or County.

About the role

These positions will provide evaluation and research support for programs and initiatives of the County Manager’s Office as well as departments throughout the county. This position will work with leadership to design and implement program evaluations, develop performance measures, create evaluation and performance reports, and help county leadership to use evaluation results to improve programs and performance. This position will use all types of research methods, including quantitative analyses, focus group design, surveys, interviews, and other methods.

To carry out the department's evaluation functions, including developing, designing, implementing, managing, and analyzing evaluation systems and research studies; developing recommendations to integrate and coordinate County efforts across departments; preparing plans, charts, reports, and other documents; conducting studies, needs assessments, and special projects; presenting findings, explaining and interpreting results to decision makers; and performing other duties as assigned.

Responsibilities

• Design, implement, and maintain program evaluation systems; conduct assessments.
• Develop program objectives and recommendations for program design; determine procedures to monitor and assess programs and document new operating policies and procedures.
• Analyze and interpret evaluation and research study data and information for department management and employees, community agencies, vendors, and the County Board; prepare research reports of findings and present recommendations.
• Design and conduct research projects; prepare evaluation data on services provided or purchased by the department and monitor progress toward program goals.
• Perform on-site monitoring of contracted programs; prepare performance reports on both contracted and department programs.
• Compile and maintain program performance records and submission of required reports to regulatory agencies; develop recommendations for streamlining external and internal reporting systems.

The work assigned to a position in this classification may not include all possible tasks in this description and does not limit the assignment of any additional tasks in this classification. Regular attendance according to the position's management-approved work schedule is required.

Requirements

• Bachelor's Degree in Public Administration, Social Services, Social or Behavioral Sciences, Management, or a closely related area.
• Five years of experience in program planning and evaluation, data analytics, statistical analysis, or related planning and evaluation experience.
• Equivalent combination of education and related experience may substitute for the above qualifications.

Schedule

This position is identified as ‘flex work eligible’, meaning the employee can formally opt to be in-office full-time or work a flex schedule in which at least two days per week are performed in office and other days can be performed in a remote-first environment. Regardless of selection, the position carries expectations regarding on-site responsibilities and will require schedule flexibility beyond the minimum expectations set forth in the county’s flexible workplace policy.

Benefits

• Medical, dental, and vision insurance: The County contributes a bargained percentage to the medical and dental monthly premium. Employees choose from four enrollment tiers: Single, Employee + legally married spouse, Employee + Child(ren), Family.
  • Blue Cross Blue Shield Medical insurance – three plan options including a High Deductible Plan with a Health Savings Account offered. Earn up to $20/month in electronic gift cards for each enrolled employee or spouse for wellness activity.
  • MetLife Dental Insurance – two plan options offered.
  • VSP Vision Insurance – Advantage Plan offered.
• Pre-tax Benefit Program:
  • Pre-tax medical, dental, vision monthly premium deduction option.
  • Dependent and Health Care Flexible Spending Accounts.
  • County monthly contribution to a Health Savings Account for employees who elect the High Deductible medical plan.
• Paid time off:
  • Vacation hours, accrued based on years of service, ranging from 12 to 25 days per year (pro-rated for part-time employees).
  • 11 scheduled holidays and two floating holidays.
  • Up to eight weeks of 100% paid parental leave, plus additional use of sick time.
  • Sick hours accrued at a rate of three weeks per year, which can be used for medical and dental care; injury or illness for you, your spouse, or children; the birth or adoption of a child (up to 80 hours) or the death of a family member (up to 40 hours).
  • Wellness incentive allows conversion of unused sick time to vacation or pay.
• Retirement benefits:
  • Pension – The county contributes at least 7.5% of your salary to your pension, depending on bargaining unit. New employees become vested after three years (10 years for Police and Fire union).
  • Deferred compensation – 457(b) account with employer match.
  • Health Care Savings Plan – all benefits-eligible employees contribute 1% of gross regular salary to a Health Care Savings Plan account for eligible health care expenses after retirement. Interest accrues tax-free. County provides a scheduled contribution after five years of participation.
• Transit and parking:
  • Fully funded Metropass.
  • Transportation/parking expenses reimbursement account.
• Employee well-being:
  • Employee assistance program, including telephone counseling, financial counseling, rideshare benefits, etc.
  • Wellness programming.
  • Flexible work policy with hybrid work options for eligible positions.
• Life Insurance and Disability leave:
  • County-provided Basic Life coverage – 1x annual salary, minimum $10,000 up to a maximum of $50,000. Optional supplemental coverage available.
  • Long-term Disability – County-provided coverage replaces 40% of the employee’s lost income after six months of disability, subject to a $5,000 monthly maximum. Option to purchase an additional 20% income replacement up to $7,500 monthly maximum.
  • Short-term Disability – option to purchase 60% income replacement coverage with 30, 60, or 90-day waiting period.
• Career development:
  • Tuition reimbursement, up to $4,000 per year.
  • Online professional development opportunities through the Learning & Development Center.
  • County employment qualifies as a public service organization for the Public Service Loan Forgiveness Program.
  • Employee resource groups – help employees build connections through common bonds with colleagues.

For detailed information about Ramsey County's 2026 benefits, visit the Total Rewards Guide.

Exam/Screening Process

The examination process will consist of a training and experience rating (100%). The examination for Evaluation Analyst will consist of a training and experience rating, comprised of questions in the attached supplemental questionnaire. Not all applicants who meet the minimum qualifications will pass the training and experience rating. The rating will depend on your answers to the questions—do not mark “see resume” or “see work history” as a response. Please answer all questions clearly and completely. Failure to respond could affect your score and final rank on this examination.

Eligible List: The names of all applicants who filed a properly completed application and passed the examination/screening process shall be placed on the eligible list for an employment opportunity as an Evaluation Analyst. This list will be certified to the appointing authority, which may use this list to conduct interviews to fill a vacancy. Candidates will remain on the list for 30 days or until hired, whichever occurs first.