EV Operations & Data Analytics Specialist

Key Responsibilities

• Support operations of a large public and fleet EV charging infrastructure network.
• Monitor charging network performance and operational metrics.
• Process incentive applications and perform compliance verification activities.
• Generate recurring and ad-hoc operational reports for management and stakeholders.
• Ensure reporting accuracy and data quality across multiple operational systems.
• Support program administration and operational process improvements.
• Collaborate with cross-functional teams to improve operational efficiency and customer experience.
• Participate in customer outreach, education, and program awareness initiatives.
• Provide operational updates, dashboards, and performance summaries.
• Support stakeholder communications and vendor coordination activities.
• Analyze large datasets and develop actionable insights.
• Assist with emerging technology initiatives and research activities.
• Manage multiple projects and priorities simultaneously.
• Foster continuous improvement and innovation within program operations.

Required Skills

• Advanced Microsoft Excel
• Data Analysis
• Data Validation
• Data Management
• Reporting & Analytics
• Report Development
• Project Coordination
• Program Management
• Stakeholder Management
• Vendor Management
• Customer Service
• Written Communication
• Verbal Communication
• Operational Reporting
• Performance Monitoring
• Process Improvement

Preferred Skills

• Power BI
• Tableau
• Dashboard Development
• EV Charging Infrastructure
• Electric Vehicles (EV)
• Renewable Energy
• Utility Industry
• Vehicle-to-Grid (V2G)
• Emerging Technologies
• Community Outreach Programs

Required Qualifications

• 5–9 years of experience in project coordination, program operations, analytics, or related fields.
• Advanced Microsoft Excel reporting and data analysis experience.
• Experience managing and analyzing large datasets.
• Strong reporting and operational analytics experience.
• Strong customer service and stakeholder management skills.
• Excellent verbal and written communication skills.
• Experience coordinating multiple projects simultaneously.
• Strong analytical and problem-solving abilities.

Preferred Qualifications

• Experience in Electric Vehicle (EV) programs.
• Experience supporting EV charging infrastructure operations.
• Experience within utility, renewable energy, or transportation electrification environments.
• Experience with Power BI, Tableau, or similar reporting platforms.
• Experience with customer engagement and community outreach programs.

Deliverables

• Operational Performance Reports
• Data Analysis Reports
• Executive Dashboards
• Program Metrics & KPI Reports
• Incentive Processing Documentation
• Stakeholder Status Updates
• Data Quality Validation Reports
• Process Improvement Recommendations
• Customer Program Support Documentation
• Vendor Coordination Reports

Education

Bachelor’s Degree in Business, Data Analytics, Engineering, Information Systems, Energy Management, or related field preferred. Equivalent experience will be considered.