Ethernet Customer Program Manager

Key Responsibilities

• Investigate technical roadblocks to help troubleshoot and drive results across engineering initiatives
• Manage complex projects and programs directly tied to the development, implementation, or upgrade of manufacturing systems and processes, hardware products, software programs, and technology platforms
• Lead executive and department-level reviews for large-scale programs, providing transparency into the health, risk, and financials of individual projects
• Manage teams toward the achievement of program-level milestones and prioritize deliverables to meet strategic needs
• Drive requirements scoping, analysis, prioritization, and planning — including interdependencies, business and customer priorities, staffing constraints, and schedule optimization across multiple product teams
• Apply knowledge of customer gaps, needs, and required usages to drive teams toward delivering high-ROI products
• Advise and mentor project and program management teams, providing guidance and leading the advancement of project management competencies
• Exercise thought leadership to innovate new processes and procedures within the engineering domain
• Oversee projects and programs requiring business acumen as well as interaction and domain knowledge in one or more engineering areas such as design, development, architecture, validation, manufacturing, and processes

Qualifications

• Bachelor's degree in Computer Science, Computer Engineering, Electrical Engineering or related field
• 5+ years of experience in Program and Project Management within the high-tech industry
• Experience working directly with large, business-critical partners across multiple geographies for program and project management
• Experience interfacing with multi-level employees, management, and customers

Professional Traits for Success

• Strategic Influence — Ability to align diverse stakeholders and cross-functional teams around shared goals and engineering priorities
• Mentorship Mindset — A commitment to developing others and elevating program management competencies across the organization
• Thought Leadership — Proactively identifies opportunities to innovate processes and drive continuous improvement within complex engineering environments

Minimum Qualifications

• Minimum Qualifications

Preferred Qualifications

• PMP Certification
• Program Life Cycle (PLC), project management concepts, and software methodologies (e.g., Agile, Waterfall) while managing a large, dynamic portfolio of technology
• In-depth knowledge of Ethernet deliverables and implementations
• Working knowledge of various operating systems