ETF Capital Markets & Portfolio Operations Specialist

Responsibilities

• Support ETF-related operational activity from trade inception through settlement to ensure accurate and timely execution
• Maintain monitoring of secondary market trading activity, including ETF liquidity, bid-ask spreads, premiums/discounts, and overall market quality while collaborating with external capital markets participants to identify and resolve market dislocations
• Oversee ETF basket creation/redemption workflows and Authorized Participant (AP) activity
• Coordinate end-of-day operational processing, including basket validation, holdings dissemination, reconciliations, and cash balancing
• Review and validate holdings files, corporate actions, pricing data, and fund-level operational reporting
• Investigate and resolve operational breaks, reconciliation exceptions, and data discrepancies across internal and external systems
• Partner closely with fund accounting, custodians, administrators, APs, market makers, and technology teams to support the seamless operation of the ETF ecosystem across both primary and secondary market activity
• Monitor operational processes and system interfaces to proactively identify and resolve issues before they impact production
• Manage critical model delivery-related deliverables including recurring Russell and Envestnet platform and Morgan Stanley daily trade reviews
• Serve as the primary owner of Artisan’s end-of-day CPR process, overseeing the resolution of Trading and Capital Markets-related items to ensure accurate daily close and next-day operational readiness
• Support ETF launches, onboarding activities, and strategic process improvement initiatives while helping enhance operational procedures, controls, and exception-management frameworks that support a scalable operating model
• Identify opportunities to enhance operational controls, automate manual processes, and improve the efficiency and scalability of ETF-related workflows

Qualifications

• 5+ years of experience in fund operations, middle office, fund accounting, or capital markets operations, with 3–5 years of direct ETF operations experience required
• Understanding of the ETF operational lifecycle, including creations/redemptions, basket processing, holdings dissemination, and Authorized Participant (AP) interactions
• Familiarity with reconciliations, holdings files, corporate actions, and daily NAV-related processes
• Strong technical aptitude with the ability to understand operational systems, data flows, interfaces, and file-based processing
• Experience working with operational platforms, data interfaces, APIs, flat-file processing, and workflow tools preferred
• Advanced Excel skills required; experience with SQL, Python, or data analysis tools is a plus
• Strong analytical, problem-solving, and organizational skills with exceptional attention to detail
• Excellent verbal and written communication skills, with the ability to collaborate effectively across teams
• Ability to manage multiple priorities and deadlines while operating effectively in a high-accountability environment
• FINRA Series 7 and 63 licenses required or must be obtained