Jobs · OTHR · New York

Esthetician, Greater Westchester County

EWC Growth · Mount Vernon, NY · 1 mo ago
On-siteOTHRFull-time

About the Role

Join one of the top franchisees of European Wax Center and grow your career as a Licensed Esthetician or Cosmetologist. You will move through a wax specialist development program and eventually become a Peer Trainer, performing services while developing new wax specialist hires.

Key Responsibilities

  • Deliver an exceptional guest experience and service, performing waxing services in accordance with EWC protocols, safety standards, and service expectations.
  • Create a welcoming, comfortable, and professional experience for every guest.
  • Conduct thoughtful consultations and educate guests on waxing routines, aftercare, and recommended products.
  • Build guest loyalty through personalized service, consistency, and relationship‑building.
  • Maintain a clean, organized, sanitized, and guest‑ready wax suite.
  • Meet or exceed performance expectations related to services per ticket and retail product sales.
  • Model EWC service standards, behaviors, brand expectations, and technical best practices during every shift.
  • Support onboarding and development of new Wax Specialists through hands‑on training, observation, demonstration, practice, and feedback.
  • Reinforce training concepts after formal onboarding to help Wax Specialists transition to consistent execution on the floor.
  • Provide supportive, specific, and actionable peer‑to‑peer coaching in the moment.
  • Help Wax Specialists strengthen technical execution, consultation skills, guest communication, product knowledge, rebooking behaviors, and overall confidence.
  • Demonstrate techniques and best practices while explaining the “why” behind EWC standards.
  • Celebrate progress and recognize strong performance to encourage continued development.
  • Lead virtual peer‑based educational workshops focused on guest experience, service consistency, and product knowledge.
  • Partner with center leadership to identify coaching opportunities and reinforce development priorities.
  • Observe Wax Specialists and provide feedback based on established EWC expectations rather than personal preferences.
  • Help identify skill gaps or recurring challenges that may require additional coaching or leadership support.

What Success Looks Like

  • Complete the 12‑week training program, advancing from the training level (pink) to the standard level (orange).
  • Meet or exceed metrics for services per ticket and package dollar per ticket.
  • Deliver an exceptional guest experience.
  • Build a book of repeat business and earn credibility and trust with both peers and leadership.
  • Coach and provide feedback in a clear, respectful, encouraging, and actionable manner.

Requirements

  • Active esthetics or cosmetology license as required by applicable state regulations.
  • Interest in waxing hair removal.
  • Consistent history of strong performance and professionalism.
  • Strong understanding of guest experience standards and product recommendation.
  • Ability to demonstrate skills clearly and translate knowledge into practical coaching.
  • Strong interpersonal, communication, and relationship‑building skills.
  • Full‑time, open availability strongly preferred.
  • Ability to lift up to 25 lb.

Pay

Highest‑performing Wax Specialists can earn up to $90,000 annually, which includes hourly pay, gratuity, and other incentive bonuses.

Schedule

  • Full‑time positions available at Eastchester, Hartsdale, and Yonkers locations.
  • Open availability strongly preferred.
  • Guaranteed full‑time hours for eligible Peer Trainers.
  • Flexible scheduling within a supportive, team‑first culture.

Benefits

  • Complementary waxing services.
  • 50 % off retail products.
  • Medical, dental, and vision insurance (for eligible employees).
  • 401(k) plan.
  • Paid time off, paid parental leave, and company‑paid life and disability insurance.
  • Flexible scheduling and a supportive, team‑first culture.
  • Ongoing training, education, and career‑pathing opportunities.

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