Esthetician, Greater Westchester County
EWC Growth · Mount Vernon, NY · 1 mo ago
On-siteOTHRFull-time
About the Role
Join one of the top franchisees of European Wax Center and grow your career as a Licensed Esthetician or Cosmetologist. You will move through a wax specialist development program and eventually become a Peer Trainer, performing services while developing new wax specialist hires.
Key Responsibilities
- Deliver an exceptional guest experience and service, performing waxing services in accordance with EWC protocols, safety standards, and service expectations.
- Create a welcoming, comfortable, and professional experience for every guest.
- Conduct thoughtful consultations and educate guests on waxing routines, aftercare, and recommended products.
- Build guest loyalty through personalized service, consistency, and relationship‑building.
- Maintain a clean, organized, sanitized, and guest‑ready wax suite.
- Meet or exceed performance expectations related to services per ticket and retail product sales.
- Model EWC service standards, behaviors, brand expectations, and technical best practices during every shift.
- Support onboarding and development of new Wax Specialists through hands‑on training, observation, demonstration, practice, and feedback.
- Reinforce training concepts after formal onboarding to help Wax Specialists transition to consistent execution on the floor.
- Provide supportive, specific, and actionable peer‑to‑peer coaching in the moment.
- Help Wax Specialists strengthen technical execution, consultation skills, guest communication, product knowledge, rebooking behaviors, and overall confidence.
- Demonstrate techniques and best practices while explaining the “why” behind EWC standards.
- Celebrate progress and recognize strong performance to encourage continued development.
- Lead virtual peer‑based educational workshops focused on guest experience, service consistency, and product knowledge.
- Partner with center leadership to identify coaching opportunities and reinforce development priorities.
- Observe Wax Specialists and provide feedback based on established EWC expectations rather than personal preferences.
- Help identify skill gaps or recurring challenges that may require additional coaching or leadership support.
What Success Looks Like
- Complete the 12‑week training program, advancing from the training level (pink) to the standard level (orange).
- Meet or exceed metrics for services per ticket and package dollar per ticket.
- Deliver an exceptional guest experience.
- Build a book of repeat business and earn credibility and trust with both peers and leadership.
- Coach and provide feedback in a clear, respectful, encouraging, and actionable manner.
Requirements
- Active esthetics or cosmetology license as required by applicable state regulations.
- Interest in waxing hair removal.
- Consistent history of strong performance and professionalism.
- Strong understanding of guest experience standards and product recommendation.
- Ability to demonstrate skills clearly and translate knowledge into practical coaching.
- Strong interpersonal, communication, and relationship‑building skills.
- Full‑time, open availability strongly preferred.
- Ability to lift up to 25 lb.
Pay
Highest‑performing Wax Specialists can earn up to $90,000 annually, which includes hourly pay, gratuity, and other incentive bonuses.
Schedule
- Full‑time positions available at Eastchester, Hartsdale, and Yonkers locations.
- Open availability strongly preferred.
- Guaranteed full‑time hours for eligible Peer Trainers.
- Flexible scheduling within a supportive, team‑first culture.
Benefits
- Complementary waxing services.
- 50 % off retail products.
- Medical, dental, and vision insurance (for eligible employees).
- 401(k) plan.
- Paid time off, paid parental leave, and company‑paid life and disability insurance.
- Flexible scheduling and a supportive, team‑first culture.
- Ongoing training, education, and career‑pathing opportunities.