Esthetician

Live Your Passion. Add Your Magic. At Montage International, we are doing something different, something exciting and it takes passionate people to bring our vision to life. We have built a culture that leads with the important notion we live by every day: do what you love.

About the Role

The Spa Esthetician position will provide exceptional skin care and related skin and spa treatments with the highest professionalism, a customized approach, and over-the-top hospitality to guests of the spa. Your role will contribute to the organization as an active business partner responsible for supporting the company's goals, objectives, vision, mission, and values.

Responsibilities

• Provide spa services to guests in a timely, courteous, and efficient manner, including but not limited to skin care, hair removal, nail services (if licensed), body treatments, foot soaks/treatments, etc.
• Maintain an agreed-upon retail sales-to-service ratio with the exceptional products, gifts, and accessories provided.
• Maintain an agreed-upon minimum upsell percentage.
• Attend pre/post shift meetings.
• Participate fully in maintaining backbar expenses.
• Complete all necessary record-keeping tasks as they pertain to the operation of the Spa.
• Participate in all advanced training.
• Escort guests to and from treatment rooms in a graceful manner, attending to any immediate needs throughout the Spa visit.
• Assist in providing information to inquiries, help coordinate all guest requests for services, and maintain impeccable cleanliness of yourself and the Spa.
• Ensure guest comfort and safety throughout the treatment.
• Maintain work area with necessary supplies, sanitation, and disinfection procedures, ensuring the room is immaculate at all times (tables draped, counters, and products clean).
• Perform monthly and quarterly deep-clean responsibilities.
• Assist with the cleanliness of all spa areas including locker rooms.
• Assist fellow associates with daily operations to support healthy teamwork and contribute to the success of the spa.
• Assist in any other function as requested by the Spa Manager, Director of Rooms, or General Manager as it pertains to the spa, lounges, indoor/outdoor area, retail area, and pool area.

Requirements

• High school or equivalent education.
• Ability to communicate clearly and speak, read, write, and understand English.
• 2+ years’ experience as an Esthetician in a stand-alone spa or hotel spa environment or equivalent experience. Less experience is acceptable with demonstration of advanced training.
• California State Esthetician License from Department Consumer Affairs (DCA).

Qualifications

• Luxury experience strongly preferred.
• Bachelor’s Degree.
• Advanced training in holistic and/or clinical skin care, aromatherapy, and body treatments.
• Knowledge of cosmetic ingredients, botanical ingredients, thalassotherapy, reflexology, Ayurveda, or any holistic wellness field/modality.
• Knowledge of general wellness practices such as yoga, meditation, etc.

Physical Requirements

• Position requires walking and giving direction most of the working day; must be able to stand and exert well-paced mobility for up to 6 hours in length. Length of time of these tasks may vary from day to day and task to task.
• Must be able to exert well-paced ability to reach different outlets and other departments of the Resort on a timely basis.
• Must be able to exert well-paced ability in limited space.
• Must be able to bend, stoop, squat, and stretch to fulfill cleaning tasks.
• Must be able to lift up to 50 lbs. on a regular and continuing basis.
• Must be able to push and pull carts and equipment weighing up to 250 lbs. occasionally.
• Requires grasping, writing, standing, sitting, walking, repetitive motions, bending, climbing, listening, and hearing ability, and visual acuity.
• Talking and hearing occur continuously in the process of communicating with guests, supervisors, and subordinates.
• Vision occurs continuously with the most common visual functions being those of near vision and depth perception.
• Requires manual dexterity to use and operate all necessary equipment.