Estee Lauder Beauty Advisor - Full Time

About the role

The Beauty Advisor drives sales and delivers a positive customer experience by providing excellent service through building client relationships, performing product applications, and offering customized recommendations. This role thrives in a fast-paced commission environment and has a genuine enthusiasm for the beauty and fragrance industry.

Responsibilities

• Demonstrate ownership, accountability, and initiative in achieving store objectives and driving key metrics.
• Create memorable store experiences by building genuine relationships with team members, vendors, customers, and the community.
• Build customer loyalty through excellent service, personalized consultations, clienteling tools, and tailored product recommendations.
• Execute promotions, special events, and customer outreach to maximize performance and drive sales.
• Utilize selling tools and digital devices to provide a seamless omnichannel experience, including discussing inventory, assortment, and product details.
• Leverage training tools, brand resources, and feedback to continuously improve product knowledge, suggestive selling behaviors, artistry skills, and industry expertise.
• Encourage repeat client interactions as a trusted resource for beauty tips and trends.
• Merchandise and replenish products timely while maintaining visual merchandising, signing, and beauty hygiene standards.
• Contribute to a positive store culture by building connections with teammates, sharing knowledge, and celebrating achievements.
• Demonstrate adaptability and flexibility in response to changing circumstances.
• Support selling and store operations by assisting with additional tasks as assigned.
• Support store fulfillment and asset protection by executing omni and operations processes, maintaining product protection standards, and adhering to safety guidelines.

Requirements

• Dedication to customer service and a drive to achieve store objectives.
• Ability to take ownership of tasks and contribute to store success.
• Self-directed with the ability to work with minimal supervision in a deadline-driven environment.
• Strong communication skills.
• Comfortable with technology, including smartphones, tablets, and Windows-based operating systems.
• Available to work a flexible schedule based on business needs, including nights, weekends, and holidays.
• Must regularly move around all store areas and be accessible to customers.
• Must bend, reach, stretch for products, and lift, carry, or move at least 40 lbs.
• Comfortable assisting customers with makeup application and skincare services.
• Maintain all required professional licenses and certifications, including state-specific demonstrator or cosmetology licenses, as applicable.