Estate Assistant Manager - Brewer-Clifton and Cambria Wines

ESSENTIAL FUNCTIONS/DUTIES

• Supports all aspects of tasting room operations: sales plans, initiatives, customer service, inventory accuracy, cash reconciliation, shipping orders, profitability, staff hiring, training and development, and local hospitality events.
• Provides clearly communicated performance goals under direction from the Estate Manager and manages estate team’s direct selling initiatives via email, phone, and text.
• Coaches and develops Estate team members to represent the highest level of expertise available in the wine industry with an emphasis on customer service, wine education, hospitality, and sales skills.
• Promotes the winery and develops solid client base of top tier collectors by planning and executing events and outreach strategies, which may include travel away from the Estate.
• Evaluates effectiveness of programs by performing periodic reviews and regularly auditing customer feedback.
• Executes hospitality events and visitor programs in a manner that is well organized, within budget and consistent with winery image.
• PARTNERS WITH BRAND MARKETING TEAMS AND ALL OTHER CROSS-FUNCTIONAL TEAMS IN ANNUAL BUDGET PLANNING PROCESS TO ESTABLISH CASE VOLUME AND REVENUE SALES TARGETS.
• PROVIDE IDEAS AND SUPPORT FOR DEVELOPMENT OF RETAIL ADVERTISING AND ANNUAL PROMOTIONAL PLANS.

REQUIREMENTS

• 3+ years related experience in retail, sales, or tasting room management.
• Proven track record in direct sales, leading and growing the business.
• Able to work a flexible schedule including weekends.
• Competency in Microsoft Office, including Excel, Word, and Outlook.
• Ability to utilize Point of Sales software and ERP software as needed.
• Knowledge of merchandising wine and non-wine items.
• Must be fluent in English.
• Able to stand and walk for long periods of time and lift up to 50 pounds repeatedly.

BENEFITS

• Health Benefits – Medical, Dental, Vision, Disability & Life insurance
• 401k with employer match
• Generous time off including vacation, holidays, and paid health time
• Paid volunteer time
• Learning & Development opportunities
• Modern Health virtual mental health & coaching visits
• Wine discounts!