ESSA Bank, Universal Associate, Full Time

We need to output HTML fragment with sections: About the role? The description includes "Universal Associates are hardworking..." That's about role. Then "Below is a list of essential functions of this position." Then "Key Responsibilities" list. Then "ATTITUDES", "BEHAVIORS", "COMPETENCIES", "POSITION LEVEL(S) EXPECTATIONS (if applicable)", "SEEKS PROFESSIONAL DEVELOPMENT OPPORTUNITIES", "Requirements QUALIFICATIONS, EDUCATION, & EXPERIENCE", then details, then "Benefits". Also maybe "Pay" and "Schedule" not present, so omit. We must not repeat job title as heading. Use

for section headings: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. But we need to map content to appropriate headings. The posting has sections: About the role (intro), Key Responsibilities (list), Attitudes, Behaviors, Competencies, Position Level Expectations, Professional Development, Requirements (Qualifications, Education, & Experience), Benefits. We need to decide which headings to use. The instruction: use

for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). So we can use those exact headings if content exists. We should not create headings with filler. So we need to map content to these headings. - About the role: we have introductory paragraph describing Universal Associates. Use that. - Responsibilities: we have "Key Responsibilities" list. Use that. - Requirements: we have "Requirements QUALIFICATIONS, EDUCATION, & EXPERIENCE". Could map to Requirements heading. - Qualifications: maybe separate heading Qualifications? But we already used Requirements. The instruction says we can use Qualifications as a heading if we have content. The posting includes qualifications under Requirements. Could combine? Better to follow instruction: Use headings only when posting has real specific content. We have content for Qualifications, Education, & Experience. Could put under

Qualifications

and include education/experience details. But also we have Requirements heading maybe redundant. The instruction says prefer a few substantive sections over many thin ones. So maybe combine Qualifications and Requirements into one section? But they gave examples of headings; we can choose which to use. Probably we should have sections: About the role, Responsibilities, Qualifications, Benefits. Also maybe Attitudes/Behaviors/Competencies could be part of Responsibilities or separate? They are substantive; could be under Responsibilities or a separate section like "Expectations". But we don't have a heading for Expectations. Could put under Responsibilities as part of list? Might be better to create a section "Attitudes & Behaviors" but not in allowed list. The instruction says use those example headings but not limited? It says use

for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). So we should stick to those. So we need to map all content into those headings. Thus we need to decide which headings to use: About the role, Responsibilities, Qualifications, Benefits. Possibly also Skills? The posting includes technology skills, language skills, mathematical skills, reasoning ability under Requirements. Could put under Skills heading. But we already have Qualifications. Could split: Qualifications heading for education/experience, Skills heading for skill sets. That would be two sections. Let's map: - About the role: intro paragraph. - Responsibilities: Key Responsibilities list (bullet points). Also maybe Attitudes, Behaviors, Competencies could be considered part of responsibilities? But they are separate concepts. However we could include them under Responsibilities as additional bullet points? Might be okay but could lose nuance. Better to create separate sections? But not allowed headings. Could we embed them under Responsibilities as subheadings? Not allowed to add extra headings beyond h3? Could use

with bold? Probably okay to include as paragraphs under Responsibilities. - Qualifications: education/experience, background screening, language skills, technology skills, mathematical skills, reasoning ability, physical demands. - Skills: maybe separate? But we already covered skills under Qualifications. Could combine. - Benefits: list of benefits. Thus we will have sections: About the role, Responsibilities, Qualifications, Benefits. We must not include headings with empty content. Ensure we preserve all substantive info. Now format: Use

About the role

then

...

. For list use

• ...

. We need to preserve all bullet points from Key Responsibilities, Attitudes, Behaviors, Competencies, Position Level Expectations, Professional Development, etc. We'll incorporate them into Responsibilities section as bullet points maybe grouped. Let's extract all bullet points: Key Responsibilities: - Enthusiastically greet our clients and engage in conversations. - Uncover opportunities and make product and service recommendations. - Deliver an exceptional experience to our clients by creating an unforgettable banking experience with every interaction. - Perform accurate transactions, maintenance for clients, account opening and retail lending at a high level. - Follow all bank policies and operational procedures to ensure security and compliance. - Meet or exceed performance targets related to customer satisfaction, product sales, and financial wellness conversations. ATTITUDES: - Builds Positive Relationships With Internal And External Clients By Valuing Other's Feelings And Rights In Both Words And Actions, And Embracing Other's Unique Beliefs, Backgrounds, And Perspectives By Demonstrating Respect- treat every client and colleague with dignity and respect. - Client Focus- greet customers warmly, listen attentively and provide tailored financial solutions. - Inclusion- embrace diverse perspectives creating a welcoming environment for all. BEHAVIORS: - Demonstrates Strong Business Ethics And Honest Behaviors And The Ability To Positively Influence And Work With Others To Achieve Excellent Results By Demonstrating Leadership- show leadership in day-to-day operations by modeling a positive attitude and strong work ethic. - Integrity- adheres to bank policies, arrives on time, takes responsibilities for their actions and contributes to a positive, trustworthy atmosphere that reflects the bank’s standards and values. - Collaboration- work effectively within a team, contribute ideas, and support colleagues. - Volunteerism- actively support and participate in community outreach and volunteer initiatives. COMPETENCIES: - Reflects Skill, Good Judgement, Positive Conduct, And Personal Responsibility For Assigned Areas. Seeks To Implement And Leverage Services And Technologies That Create Efficiencies By Demonstrating Accountability- accurately process transactions in compliance with bank policies and regulatory standards. Effectively manage cash drawer, TCD, TCR, ETM, Vault and coin machine responsibilities. Take ownership of daily job duties. - Innovation- identify opportunities to improve service efficiency or customer experience and suggest creative solutions. - Professionalism- consistently demonstrates courteous behavior, integrity, and a strong work ethic while representing the bank with a polished appearance and clear communication. POSITION LEVEL(S) EXPECTATIONS (if applicable): - UA I- Open consumer and business deposit accounts - UA II- Ability to uncover and originate consumer loans plus all above duties. - UA III- Maintain current registration with NMLS to originate home equity loans and lines. Uncover and build upon Center of Influence and Networking Opportunities plus all above duties. - UA IV- Maintain current registration with NMLS to originate purchase mortgages plus all above duties. SEEKS PROFESSIONAL DEVELOPMENT OPPORTUNITIES: - Actively participate in expanding skill sets and career paths by attending training programs, workshops, certifications, and educational resources relevant to the role. - Set stretch assignments and cross functional opportunities that foster growth and learning. Now Requirements/Qualifications: - A high school diploma or general education degree (GED) is required, with related experience and secondary education preferred. - A background screening will be conducted. - LANGUAGE SKILLS: Ability to read, comprehend, and interpret documents. Possesses professional communication and interpersonal skills to write and speak effectively both one-on-one and before groups of clients or employees of the organization. Ability to communicate to clients directly and effectively. - TECHNOLOGY SKILLS: Ability to utilize telephone systems and possess good digital literacy including email, internet and intranet use. Experience or the ability to learn core transaction system, debit card system, statement processing system, cash advance machines and any other computer programs pertinent to performing job duties. - MATHEMATICAL SKILLS: Ability to add, subtract, multiply, and divide in all units of measure. - REASONING ABILITY: Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to solve challenging problems involving several variables in a standardized situation. - PHYSICAL DEMANDS AND WORK ENVIRONMENT: The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. This position operates in a professional office environment with considerable time spent standing at a teller pod or sitting at a desk using office equipment such as computers, phones, and printers. Noise level is moderate with constant communication and interactions with others. May be required to lift 25 pounds in weight. Ability to travel on occasion to all market areas and attend seminars or training sessions offsite. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. - DISCLAIMER: This job description is not an exclusive list of responsibilities and duties. They may change at any time without notice. (We can drop boilerplate? It's not cookie/navigation/legal/EEO etc. It's a disclaimer about job description; maybe keep? It's substantive? It's a generic disclaimer; could be considered boilerplate but not listed. Safer to keep? The instruction: Remove cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, and application instructions. This disclaimer is not exactly those; it's about job description changes. Might keep but it's generic. I'd keep it as part of Qualifications maybe. Benefits list: - Medical, Dental, Vision & Life Insurance - 401K with company match - Paid Time Off & Recognized Holidays - Leave policies - Voluntary Benefit Options (Life, Accident, Critical Illness, Hospital Indemnity & Pet) - Employee Assistance Program - Employee Health & Wellness Program - Special Loan and Deposit Rates - Gradifi Student Loan Paydown Plan - Rewards & Recognition Programs and much more! - Eligibility requirements apply. We should keep all. Now produce HTML. We'll have:

About the role

Universal Associates are hardworking, self-motivated individuals with positive attitudes who provide a specialized banking experience and are empowered to recommend solutions for individual client’s needs. Universal Associates follow our bank philosophy: Positive Energy, Positive Outcomes.

Responsibilities

• Enthusiastically greet our clients and engage in conversations.
• Uncover opportunities and make product and service recommendations.
• Deliver an exceptional experience to our clients by creating an unforgettable banking experience with every interaction.
• Perform accurate transactions, maintenance for clients, account opening and retail lending at a high level.
• Follow all bank policies and operational procedures to ensure security and compliance.
• Meet or exceed performance targets related to customer satisfaction, product sales, and financial wellness conversations.
• Builds Positive Relationships With Internal And External Clients By Valuing Other's Feelings And Rights In Both Words And Actions, And Embracing Other's Unique Beliefs, Backgrounds, And Perspectives By Demonstrating Respect- treat every client and colleague with dignity and respect.
• Client Focus- greet customers warmly, listen attentively and provide tailored financial solutions.
• Inclusion- embrace diverse perspectives creating a welcoming environment for all.
• Demon