Escrow Officer (in office)

Join a team that puts its People First! First American's Direct division provides comprehensive title insurance protection and professional settlement services for real estate purchases, refinances, and equity loans. Since 1889, First American has held an unwavering belief in its people, fostering a culture where all feel welcome, supported, and empowered.

About the role

The Escrow Officer role is an in-office position located at 11300 US Highway 1, Ste 201, Palm Beach Gardens, FL. This role requires exceptional decision-making skills, strong communication, and the ability to multi-task as part of a team. The Escrow Officer is responsible for handling real estate transactions by establishing new escrow accounts, managing funds, processing documents for closings, and completing settlements in accordance with established policies and procedures.

Responsibilities

• Determine requirements for real estate escrow transactions
• Act as a neutral liaison between file parties, adhering to company policy, and monitoring and mitigating risk to the company
• Ensure proper accounting and disbursement of funds in accordance with contract terms and company policy
• Prepare regular reports on the status of the escrow account and provide these reports to the parties involved in the transaction
• Examine property titles, mortgages, and trust deed documents
• Prepare legal documents for the closure of the sale
• Complete closing by recording and filing documents, preparing, and distributing final closing statements and title

Requirements

• 2-4 years of escrow-related experience
• Experience directly handling escrow transactions
• Openness to new technology and proprietary programs; adjusts easily to new workflow
• Passion for helping customers while maintaining a professional and positive attitude
• Excellent verbal and written communication with both internal and external customers; comfortable using various types of communication to meet customer needs
• Problem solver with strong organizational skills, detail-oriented, and knowledgeable about navigating internal and external resources to resolve issues
• Thrives in contributing to a team working together to deliver beyond customer expectations
• Knowledge of MS Office suite and ability to quickly adapt to new software applications and technologies
• Valid Licensing/Certification as required by applicable state
• High school diploma or equivalent

Qualifications

• Passionate about helping customers
• Comfortable guiding and supporting future talent
• Knowledgeable about MS Office suite and new software applications

Skills

• Exceptional decision-making skills
• Strong communication skills
• Ability to multi-task
• Passion for helping customers
• Organizational skills
• Detail-oriented
• Navigating internal and external resources to resolve issues
• Knowledge of MS Office suite and new software applications

Benefits

• Comprehensive benefits package including medical, dental, vision, 401k, PTO/paid sick leave, and an employee stock purchase plan

Pay

The pay range for this position is $24.42 - $32.56 hourly. Based on eligibility, First American offers a comprehensive benefits package.