Escrow Officer
Join a team that puts its People First! First American's Direct division provides comprehensive title insurance protection and professional settlement services for real estate purchases, refinances, and equity loans. Since 1889, First American (NYSE: FAF) has held an unwavering belief in its people. They are passionate about what they do, and we are equally passionate about fostering an environment where all feel welcome, supported, and empowered to be innovative and reach their full potential. Our inclusive, people-first culture has earned our company numerous accolades, including being named to the Fortune 100 Best Companies to Work For® list for eleven consecutive years. We have also earned awards as a best place to work for women, diversity, and LGBTQ+ employees, and have been included on more than 50 regional best places to work lists. First American will always strive to be a great place to work, for all.
About the role
We are seeking an experienced Escrow Officer who knows how to cultivate and grow a strong book of business while delivering an exceptional closing experience for agents, lenders, buyers, and sellers. This is an opportunity for a driven, relationship-focused professional who thrives on generating revenue, building lasting client partnerships, and managing transactions with confidence from open to close.
Responsibilities
- Develop and maintain a profitable book of business
- Build strong relationships within the residential real estate community
- Manage a high-volume pipeline while delivering best-in-class customer service
- Proactively manage client retention and business development
- Work confidently in a fast-paced environment where responsiveness and accuracy matter
- Show professionalism, reliability, and closing expertise
Requirements
- A proven track record of developing and maintaining a profitable book of business
- Strong relationships within the residential real estate community
- The ability to independently manage a high-volume pipeline while delivering best-in-class customer service
- A proactive, sales-minded approach with a focus on client retention and business development
- Confidence working in a fast-paced environment where responsiveness and accuracy matter
- A reputation for professionalism, reliability, and closing expertise
Qualifications
- Experience in the real estate industry
- Strong communication and interpersonal skills
- Ability to manage multiple tasks and meet deadlines
- Knowledge of real estate laws and regulations
- Proficiency in Microsoft Office Suite
Skills
- Excellent organizational and time management skills
- Strong negotiation and problem-solving abilities
- Ability to work independently and as part of a team
- Attention to detail and accuracy in data entry
Benefits
- Comprehensive benefits package including medical, dental, vision, 401k, PTO/paid sick leave
- Employee stock purchase plan
Pay
Pay Range: $24.42 - $32.56 Hourly
This hiring range is a reasonable estimate of the base pay range for this position at the time of posting. Pay is based on a number of factors which may include job-related knowledge, skills, experience, business requirements and geographic location.