Escrow Assistant

First American · Spokane, WA · 2 wk ago

Sales$18.46–$24.63/hrFull-time

Join a team that puts its People First! First American's Direct division provides comprehensive title insurance protection and professional settlement services for real estate transactions. Since 1889, First American has held an unwavering belief in its people, fostering an inclusive environment where all feel welcome, supported, and empowered.

About the role

We are seeking an Escrow Assistant to join our growing team in Spokane, WA. This position plays a key role in helping make the dream of homeownership a reality by assisting in the escrow process, communicating with customers, and ensuring a phenomenal customer experience.

Responsibilities

Assist in the escrow process, such as opening orders, inputting closing statement information, preparing documents for closing, and handling the complete disbursement and follow-up
Communicate regularly with customers during the escrow process flow
Interpret various agreements as they relate to escrow closings
Work with a variety of technologies to enable escrow transactions, assisting customers to ensure a phenomenal customer experience

Requirements

Passion for helping customers while maintaining a professional and positive attitude
Excellent verbal and written communication with both internal teams and external customers
Problem solver with strong organizational skills, detail-oriented, and a natural curiosity with an eagerness to learn
Knowledge of MS Office suite and ability to quickly adapt to new software applications and technologies
High school diploma or equivalent, 2+ years of escrow-related experience preferred

Qualifications

High school diploma or equivalent
2+ years of escrow-related experience preferred

Skills

Strong organizational and attention to detail skills
Ability to communicate effectively with both internal and external customers
Proficiency in MS Office suite
Adaptability to new software applications and technologies

Benefits

Comprehensive benefits package including medical, dental, vision, 401k, PTO/paid sick leave, and an employee stock purchase plan

Pay

The pay range for this position is $18.46 - $24.63 hourly. The actual pay may vary based on a number of factors including job-related knowledge, skills, experience, business requirements, and geographic location.