Escrow Assistant

Key Responsibilities

• Provide direct support to Escrow Officers with file setup, scheduling, coordination, and file monitoring
• Aid in preparing and coordinating closing transactions between lenders, buyers, sellers, and real estate agents
• Communicate with customers and partners to provide status updates and respond to transaction-related questions
• Conduct closing support activities, including compiling loan documents and obtaining signatures as needed
• Review real estate contracts, lender instructions, and title commitments for completeness and accuracy
• Handle pre- and post-closing curative matters and assist in clearing title issues
• Process earnest money transactions, including deposits, tracking, and receipts
• Assist with funding, disbursement, and balancing files in accordance with trust accounting standards
• Check files for payoffs, assumptions, and lender requirements
• Verify commissions and assist with communication to real estate agents
• Upload, organize, and maintain documents in ResWare or other escrow systems
• Provide backup phone coverage and support front desk operations as needed
• Maintain accurate and organized electronic files and ensure all final documentation is complete and distributed appropriately
• Ensure compliance with company policies, escrow standards, and trust accounting procedures
• Interact and communicate in a professional and effective manner with all levels of team members, leadership, customers, and external partners
• Perform other functions as necessary or as assigned

Required Qualifications

• High school diploma or general education degree (GED); or equivalent combination of education and experience
• Minimum one year of escrow or closing experience preferred
• Working knowledge of real estate contracts and escrow processes
• Strong organizational skills with high attention to detail and accuracy
• Ability to manage multiple tasks and deadlines in a fast-paced environment
• Strong verbal and written communication skills
• Excellent customer service and interpersonal skills
• Proficiency with Microsoft Word, Excel, Outlook, and other Windows-based applications

Preferred Qualifications

• Experience supporting Escrow Officers or closing teams
• Familiarity with escrow/title systems (e.g., ResWare)
• Knowledge of closing statements, lender requirements, and title commitments