ERTS Project Manager

This is a remote position and can sit anywhere in the United States.

About the Role

Clean Harbors is the leading provider of environmental, energy, and industrial services throughout the United States, Canada, Mexico, and Puerto Rico. Everywhere industry meets environment, Clean Harbors is on-site, providing premier environmental, energy, and industrial services. We are solving tough problems through innovation and proven methodology – come be part of the solution with us.

Health and Safety is our #1 priority and we live it 365 days a year. This role is primarily responsible for ensuring that all jobs performed for a specific client, or groups of clients, are properly scoped, quoted, and executed safely and efficiently to meet clients' expectations. The ERTS Project Manager provides the full range of project management and supervision required for the successful performance and completion of projects.

Responsibilities

• Project management of emergency spill response, including managing all phases of spill response while working directly with clients to ensure timely, successful cleanup, regulatory compliance, safety, and cost-effectiveness.
• Create and manage remedial work, including development of Scope of Work, Request for Quote (RFQ), and validation of quotes to ensure the most equipped contractor is selected for complete incident closure.
• Accurately log client interactions into ALERT systems, updating in a timely manner for client tracking of services, inquiries, and resolution.
• Review analytical results to ensure compliance with state/province requirements and accomplish site closure.
• Submit initial written, electronic, and intake reports to regulatory agencies.
• Manage proper disposal of all waste and audit subcontractor work orders/invoices for accuracy.
• Input correct information into the ALERT system, ensuring proper grammar, spelling, and appropriate categorization.
• Provide and maintain excellent customer service and satisfaction.
• Ensure compliance with DOT, OSHA, safety rules, regulations, guidelines, policies, and site-specific safety plans throughout cleanup activities.
• Ensure client SOPs and special instructions are followed and compliant.
• Communicate effectively with contractors, clients, and regulatory officials through written and verbal communication.
• Return all internal and external calls, emails, and faxes in a timely manner to address and resolve client concerns efficiently.
• Maintain professional competency in all aspects of the job and relay emergency/non-emergency information to field personnel.
• Perform other job-related duties as required, including answering multi-line telephones for emergency/non-emergency calls, screening calls, and assisting clients with obtaining needed paperwork (e.g., SDS).
• Report any items of concern related to client or contractor expectations to senior management.
• Efficiently log "Billable Time" daily in accordance with company guidelines.

Requirements

• 3 to 5 years' experience or alternative combinations of education and experience may be accepted in lieu of a degree.
• Valid Driver's License.
• Leadership and supervisory skills.
• Excellent communication and presentation skills.
• Knowledge of scoping/pricing of Field Service work.
• Knowledge of equipment, environmental regulations/statutes, safety, and compliance.
• Field service operations experience.
• Excellent interpersonal skills.
• Proficiency in Windows-based applications.

Pay

Competitive pay range: $60,000–$70,000. Final compensation may vary based on factors such as location, experience, skills, and business needs. In addition to base salary, some roles may be eligible for bonus or incentive compensation.

Benefits

• Comprehensive health benefits coverage after 30 days of full-time employment.
• 401K with Company match.
• Employee Stock Purchase Plan.
• Opportunities for growth and development at all career stages.
• Company-paid training and tuition reimbursement.