ERSEA Assistant
Community Action Program Committee · Miami-Fort Lauderdale Area · 3 days ago
Administrative$21.13/hrFull-time
Reporting to the Director of Family Engagement, ERSEA, Health, and Nutrition. FLSA Status: Non-Exempt / Benefit Eligible. Full time: 40 hrs./52 weeks. Salary: $21.13 per hour.
About the role
The ERSEA Assistant will work collaboratively with Family Engagement and Family Advocates to ensure the execution of high-quality ERSEA systems and policies that are in full compliance with Head Start Performance Standards and CAPC’s policies and procedures. The ERSEA Assistant supports the program and ensures that it is fully enrolled, reaches eligible children and families in our communities, maintains high levels of attendance, and delivers the highest level of customer experience to our families throughout the recruitment, application, and enrollment process.
Responsibilities
- Ensure execution of ERSEA systems and policies in compliance with Head Start Performance Standards and CAPC’s policies.
- Support program enrollment to reach eligible children and families in the community.
- Maintain high levels of attendance and deliver excellent customer experience during recruitment, application, and enrollment.
Requirements
- High School diploma or GED.
- Minimum of two years working in an office setting with computer work as the major duty.
- Experience working with low-income families.
- Proficient in MS software products; ability to work independently and meet deadlines.
- Strong communication skills with various levels of staff and external professionals.
- Current Florida Driver’s license, reliable transportation, and satisfactory criminal records check for abuse and neglect.
- Must meet all requirements of the Department of Children and Families, including background screening through the Care Provider Background Screening Clearinghouse as per Florida HB 531 (2025).
Preferred Qualifications
- Degree in Marketing or Human Services.
Physical Demands
- Office setting with frequent keyboarding, finger dexterity, and computer use.
- May travel to other center locations and work at community events.
- Must be able to frequently lift 10 lbs.
- Reasonable accommodation may be made for individuals with disabilities.