ERP Solution Architect

Job Purpose

The purpose of the job is to oversee the ERP solution on all layers related to an ERP architecture supporting IFRC business units worldwide: ERP Functional / process with the stakeholders and ERP support teams, Microsoft Dynamics (D365) Finance and Operations (F&O) suite and interfaced legacy systems, ERP Data and reporting architectures with the IFRC Data Product Line, ERP Security architecture, ERP hosting and release management, Future improvements.

Solution Design

• Work closely with business stakeholders to understand their requirements and objectives.
• Translate these requirements into a comprehensive solution design using the Dynamics 365 platform.
• Select appropriate modules, configure entities, define workflows, and design integrations with other systems.
• Drive the cross-functional and technical usage of the ERP solution (demand management, incident management, problem management, change management, release management, service delivery, continuous improvement, localisation, reporting, interfaces, ERP set up, security, data management).
• Advocate for process improvements with an emphasis on accuracy, efficiency and speed of delivery, including process automation and policy design.

Technical Expertise

• Possess a deep understanding of the Dynamics 365 platform, including its various modules (finance, procurement, etc.), customization options, integration capabilities, and security features.
• Stay up to date with the latest updates and enhancements to the platform and recommend best practices for solution design.
• Provide guidance on system’s configuration and upgrades that may be required for maximum performance.

Solution Architecture Development

• Define and document the solution architecture for Dynamics 365 (functional, technical, platform, data, security, etc.).
• Identify and specify the components, services, and interfaces required for the solution.
• Ensure that the solution architecture aligns with the organization's overall technology strategy and follows industry best practices.

Solution Implementation

• Provide technical leadership during the implementation of Dynamics 365 solutions.
• Collaborate with development teams to guide and oversee the customization and configuration activities.
• Review code and design to ensure quality, performance, and adherence to the defined architecture.
• Implement solutions geared towards costs savings, elimination of unused resources, budget optimization, and maximal return on investment.
• Participate in process assessments to measure efficiency and effectiveness and address gaps in functionalities or business process mapping.

Integration and Data Management

• Design and oversee the integration of Dynamics 365 with other enterprise systems, such as CRM, or third-party applications.
• Define data migration strategies and ensure data integrity and consistency across systems.

Security and Compliance

• Ensure the security of the Dynamics 365 solution by defining and implementing appropriate access controls, data encryption, and authentication mechanisms.
• Stay updated with security best practices and compliance regulations (e.g., GDPR, HIPAA) and ensure that the solution meets the necessary requirements.

Stakeholder Collaboration

• Collaborate with business stakeholders, project managers, and technical teams to gather requirements, conduct workshops, and present solution designs.
• Communicate technical concepts to non-technical stakeholders in a clear and concise manner.

Technical Guidance and Mentoring

• Provide guidance and mentoring to development teams, helping them understand and implement the solution architecture.
• Conduct code reviews and provide feedback to ensure adherence to architectural guidelines and best practices.
• Drove the ERP roadmap and ERP related technology.