ERP Senior Technical Lead

Responsibilities

• Lead the technical implementation, customization, and support of Epicor ERP across Marotta.
• Collaborate with business analysts, functional leads, and stakeholders to gather requirements and translate them into technical solutions.
• Design, develop, test, and deploy customizations, BAQs, BPMs, SSRS reports, and dashboards within the Epicor environment.
• Manage system integrations with third-party applications and internal systems using Application Programming Interfaces (API), Electronic Data Interchange (EDI), and middleware.
• Oversee data migration, database maintenance, system performance tuning, and patch/version upgrades.
• Ensure proper documentation of technical specifications, customizations, and system changes.
• Provide technical leadership and mentorship to business partners, analysts, developers and support staff.
• Monitor and enforce security, compliance, and best practices related to ERP systems.
• Participate in and support project planning, budgeting, and implementation activities.
• Collaborate with other analysts and business units to develop and manage processes for Epicor data integration with up/downstream applications.
• Work with hosting supplier to support our instance of Epicor by coordinating schedule of applying patches and updates.
• Determine and optimize role-based access and put in processes to regularly verify “least-minimum-access” controls are in force and up-to-date.
• Serve as a Subject Matter Expert for Epicor, defining future system needs related to data and application functionality.
• Compile and maintain a technical roadmap of future development activities based on Epicor functionality, company requirements, and user feedback.
• Support all requests with ROI and articulate the enterprise value to both technical and non-technical leadership.
• Troubleshoot end-user reported problems or coordinate with internal and/or external support if necessary.
• To include resolving escalated issues arriving from operations and requiring coordination with other departments.
• Maintain and curate a library of data models; Design, deploy, and own all aspects of the company's reporting and dashboards allowing for maximum visibility to data that supports decision-making for all functions within the business.
• Suggest modifications to data collection and transformation processes in order to improve data quality and process monitoring.
• Establish, coordinate, and maintain data integrity procedures, processes, and policies that efficiently enhance data integrity.

Requirements

• Bachelor’s degree in Computer Science, Information Systems, or related field.
• 5+ years of experience with Epicor ERP (preferably Kinetic or ERP 10).
• Strong technical proficiency in: C#, .NET, SQL Server, SSRS, Epicor BAQs, BPMs, and customization tools, REST APIs and Service Connect (or other middleware).
• Experience with ERP integration, data migration, and upgrade projects.
• Knowledge of business processes in manufacturing, finance, supply chain, and/or distribution.
• Excellent troubleshooting, analytical, and communication skills.
• Able to manage and maintain organization of multiple tasks and projects.
• Experience in developing documentation and procedural guidelines for ERP.
• Knowledge of Agile or hybrid project methodologies.
• Strong oral and written communication skills.
• Highly effective interpersonal skills; comfortable speaking in small or large groups.
• Collaborative and solution-oriented mindset.
• Willing to perform other related duties and assignments as required to support the goals of the project and/or department.
• Able to manage multiple priorities and projects.
• Comfortable working across departments and communicating with non-technical users.
• Must be a US Citizen.
• Experience working ERP systems, preferably within Aerospace and Defense Industries.
• Epicor experience a strong plus.
• Working knowledge of the following will be a strong plus: Windchill, CADLink, and Visual Studio.
• Experience with business processes in a highly regulated make-to-order/engineer-to-order manufacturing environment.

Pay

Salary Range: $127,000 - $143,000/year

Benefits

• Medical, prescription, dental, vision, life and disability income insurance programs.
• 401k retirement plans with company match.
• Generous tuition aid program.
• Paid vacation, sick and personal days.
• Paid holidays.
• Flexible work hours with compressed work week options.