ERP Program Specialist

Job Duties

Program Leadership

• Establish and lead the overall ERP modernization strategy, roadmap, governance structure, and implementation approach.
• Serve as the primary liaison between business leadership, finance, accounting, operations, IT, software vendors, implementation partners, and executive sponsors.
• Develop and manage enterprise-wide program plans, budgets, risks, dependencies, and success metrics.
• Provide executive reporting and strategic recommendations to steering committees and senior leadership.
• Ensure program delivery aligns with business objectives, financial controls, compliance requirements, and operational priorities.

Business Process Transformation

• Lead enterprise business process reengineering efforts to align legacy workflows with modern ERP capabilities.
• Challenge historical processes and drive adoption of industry best practices rather than recreating legacy customizations.
• Facilitate cross-functional process design workshops across: Finance, Accounting, Project Management, Procurement, Manufacturing, Supply Chain, Service Operations, Corporate Functions.
• Establish standardized business processes and governance models to support future scalability.
• Partner with CFO and Finance leadership to ensure: Financial controls, Reporting requirements, Cost accounting, Project accounting, Revenue recognition, Audit compliance, Regulatory requirements are effectively incorporated into solution design.
• Resolve competing priorities and conflicting requirements while maintaining focus on enterprise objectives.

Organizational Change Management

• Develop and execute a comprehensive organizational change management strategy.
• Create stakeholder engagement, communication, and adoption plans.
• Identify organizational resistance and implement mitigation strategies.
• Establish business champions and change networks throughout the enterprise.
• Drive leadership alignment and organizational readiness throughout all phases of the implementation.

Data Migration & System Readiness

• Lead migration planning from the legacy Visibility ERP environment to Visibility.NET.
• Ensure accuracy, completeness, and governance of master data and transactional data migration activities.
• Oversee testing strategies including: Unit Testing, System Integration Testing, User Acceptance Testing, Mock Conversions, Cutover Preparation.
• Ensure business readiness prior to go-live.

Deployment & Adoption

• Direct phased, site-based, or enterprise-wide rollout strategies.
• Ensure effective training, user enablement, and adoption planning.
• Monitor adoption metrics and business outcomes following deployment.
• Lead stabilization and continuous improvement efforts after implementation.

Risk & Dependency Management

• Proactively identify program risks, resource constraints, organizational barriers, and execution challenges.
• Manage competing priorities between operational responsibilities and ERP implementation activities.
• Develop contingency plans and mitigation strategies to maintain delivery objectives.
• Escalate critical issues with clear remediation recommendations.

Key Challenges

• Replacement of a highly customized 28-year legacy ERP platform.
• Achieving alignment between Finance, Accounting, Operations, and IT stakeholders.
• Significant organizational resistance to process changes and modernization efforts.
• Simultaneously managing business continuity and transformation activities.
• Competing priorities for business subject matter experts and technology resources.
• Complex data migration and historical data conversion requirements.
• Driving adoption of standardized business processes across multiple business functions.
• Managing vendor relationships, implementation partners, and internal stakeholders.

Preferred Qualifications

• Experience implementing Visibility.NET or similar ERP platforms.
• ERP experience with: Visibility, IFS, Oracle, SAP, Microsoft Dynamics 365, Deltek, Infor, PMP, PgMP, Prosci, Lean, Six Sigma, or equivalent certifications.
• Experience in publicly traded or highly regulated organizations.
• Experience overseeing global ERP implementations.

Specific Skills And Business Competencies

• Bachelor's degree in Information Technology, Business Administration, Finance, Accounting, Engineering, or related field.
• 10+ years leading large-scale ERP implementations and enterprise transformation programs.
• 5+ years in program leadership, PMO leadership, or transformation leadership roles.
• Demonstrated success leading ERP modernization initiatives in manufacturing, engineer-to-order (ETO), project-based, industrial, EPC, aerospace, defense, or complex operational environments.
• Deep understanding of: Financial processes, Accounting practices, Supply chain operations, Manufacturing operations, Program governance.
• Proven experience leading organizational change management initiatives.