eRecorder/Counter Clerk

About the role

The eRecording/Counter Clerk performs various clerical functions that require considerable judgment, experience, and responsibility. This work involves determining if a document is recordable, partial indexing, cashiering, handling monies, determining the correct fees, reconciling a cash drawer, preparing documents to be scanned, and customer relations.

Responsibilities

• Use software to electronically receive and evaluate documents presented for recording;
• Monitor multiple queues to track and record documents within the Recorder of Deeds system;
• Review documents and determine if the instrument is recordable within the standards of the Recorder of Deeds office and recording law;
• Check for necessary information on the County Tax label, such as parcel identification number and ownership;
• Enter information used to calculate fees and taxes and confirm that the accompanying payment is accurate;
• Answer questions either by phone or in person from customers who are in the process of preparing documents prior to their submission for recording;
• Ensure that documents are processed according to established procedures, regulations, and statutory requirements;
• Once trained, be familiar with the statutory regulations for the recording of documents in Pennsylvania;
• Swear in Notary applicants and cashier their payments to our office;
• When processing paper documents, return documents received by mail, including UPS and Federal Express, which are not recordable with a checklist of changes required;
• Be available to record, search, or assist in generating a Veteran Photo ID card. This may require some local travel on a voluntary basis when our office attends community events to record veterans discharge papers and issue Veteran Photo ID cards;
• When necessary, provide counter assistance to the general public, attorneys, title agencies, Sheriff’s Office, Assessment Office, and others.

Qualifications

• A High School Diploma or Equivalent Degree;
• College courses or Associated Degree Preferred or any combination of education, training, and experience, which provides the required knowledge, skills, and abilities to perform the essential function of the job;
• Two years of experience performing general office duties such as computer skills, filing, answering the phone, and dealing with the public, general knowledge of land records a plus but not necessary;
• This position requires a team player with an ability to help out across the office. A good sense of humor is an asset.

Physical Demands

• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential function.
• The noise level in the work environment is usually moderate.