ER Registrar

About the role

The ER Registrar is responsible for greeting and registering patients, verifying insurance coverage, collecting payments, and maintaining accurate demographic and medical record documentation.

Responsibilities

• Greet and assist patients, visitors, and staff professionally.
• Register patients for inpatient, outpatient, and emergency services.
• Verify insurance eligibility and obtain necessary authorizations.
• Collect co-pays, deductibles, and payments.
• Input and update patient information accurately in the hospital system.
• Provide and ensure completion of necessary forms.
• Maintain patient confidentiality per HIPAA standards.
• Collaborate with staff to facilitate smooth patient intake.
• Answer and direct calls as needed.

Requirements

• High school diploma or equivalent; associate's degree preferred.
• Experience in healthcare registration or medical administration is a plus.
• Knowledge of insurance verification and medical terminology is advantageous.
• Strong communication, organizational, and customer service skills.
• Ability to multitask in a fast-paced environment and handle sensitive information discreetly.
• Proficient in Microsoft Office and basic computer systems.

Schedule

Full-time and part-time shifts available, including days, evenings, weekends, and holidays.

Benefits

• Health, dental, and vision insurance
• 401(k)
• Paid time off (PTO)
• Tuition reimbursement