Equity Options Trade Support Analyst: New Grad

Overview

Susquehanna has an opening for an Operations Analyst to join their brokerage team in support of their Institutional Sales Trading desk.

Responsibilities

• Maintain and support operational activities related to equity, ETF, and options trading activity on the desk
• Manage high volume of emails/calls per day from traders, clients, clearing firms, etc. to ensure prompt resolution of inquiries and issues
• Coordinate with technology team members to drive, test and facilitate automation opportunities and/or process improvements on the desk
• Leverage tools such as Excel, VBA, SQL and Python to improve reporting capabilities and increase the speed with which any variances are resolved
• Actively liaise with team members and our KYC team to facilitate client account opening and onboarding ensuring processes are seamless
• Troubleshoot and problem solve issues that may arise with trading activity on the desk
• Provide support to both customers and sales traders as needed

Requirements

• Bachelor’s degree required or in progress with graduation expected by August 2026, preferably in finance or a related field
• Possession of SIE & Series 57, or the ability to obtain both licenses within four months of hire, required
• Demonstrated and strong experience with Excel required; experience with VBA, Access, Python, and/or SQL preferred
• Proven ability to work in a fast-paced, team environment, meet deadlines, and work well under pressure
• Strong communication skills (verbal and written); ability to interact effectively with all levels of organization
• Must be a self-starter, a quick learner, and resourceful in solving problems
• Reliable and flexible team player with a positive demeanor
• Experience with Euroclear, DTCC CTM and/or Alert, or other trading programs, a plus