Equity Derivatives - Senior Murex Production Engineer

Position Overview

A leading global financial institution is seeking a Senior Murex Production Support Engineer to support its Front Office Equity Derivatives trading desk. This individual will serve as the first and second line of defense for production stability across the Murex MX.3 platform.

Key Responsibilities

• Provide hands-on support for user inquiries, trade-capture issues, pricing discrepancies, missing or inaccurate risk views, market-data problems, workflow failures, application-performance issues, batch failures, and system incidents.
• Own incidents from initial identification and triage through impact assessment, escalation, resolution, root-cause analysis, and post-incident remediation.
• Monitor application logs, batch processes, job schedulers, real-time feeds, Murex services, and integration dashboards.
• Create, manage, and track Murex vendor cases using Pega or a comparable case-management platform.
• Support controlled production changes, emergency fixes, application releases, and scheduled maintenance activities.
• Create and maintain standard operating procedures, runbooks, troubleshooting guides, technical procedures, and incident knowledge bases.
• Document recurring issues, known errors, root causes, workarounds, and resolution patterns.

Required Qualifications

• At least five years of experience supporting Front Office trading technology in an investment-banking, capital-markets, or comparable trading environment.
• At least three years of hands-on experience supporting Murex MX.3 is strongly preferred.
• Direct experience providing production or application support for Front Office users.
• Understanding of Equity Derivatives products, pricing, risk, sensitivities, and Greeks.
• Hands-on experience with Murex functionality or modules including: e-Tradepad, Pricing Simulation, Live Book, Workflow.
• Experience with Murex market-data modules and flows, including: MDCS, RTBS, MDRS, MDIT, Volatility, repo, and dividend market-data flows.
• Strong understanding of Murex orchestration, services, process flows, and application behavior.
• Experience analyzing Murex logs and troubleshooting system slowness, application-performance issues, and production failures.
• Experience with Murex EOD process families and experience resolving EOD or batch-job issues.
• Strong Unix or Linux troubleshooting skills, particularly log-based investigation.
• Hands-on scripting or automation experience using Unix shell, Python, or a comparable technology.
• Strong SQL experience with Sybase, Microsoft SQL Server, Oracle, or a comparable relational database.
• Experience with pricing or integration APIs, including REST APIs or GraphQL.
• Experience with the Murex Indicative Pricing API is preferred.
• Strong incident-triage, root-cause-analysis, problem-management, and change-management experience.
• Ability to independently prioritize and execute tasks in a high-pressure Front Office environment.
• Strong written and verbal communication skills with both technical and nontechnical stakeholders.
• Willingness and ability to work onsite in New York City under a hybrid schedule and participate in an on-call rotation.

Preferred Qualifications

• Experience implementing or supporting monitoring and observability tools such as ITRS, Splunk, Dynatrace, Datadog, or telemetry platforms.
• Experience with enterprise job schedulers such as AutoSys, Control-M, or Tidal.
• Experience with ServiceNow or a comparable incident, problem, and change-management platform.
• Experience developing automated health checks, alerts, dashboards, or production-support utilities.
• Broadner exposure to cross-asset derivatives and complex end-to-end trading workflows.

About Korn Ferry

Korn Ferry unleashes potential in people, teams, and organizations. We work with our clients to design optimal organization structures, roles, and responsibilities. We help them hire the right people and advise them on how to reward and motivate their workforce while developing professionals as they navigate and advance their careers. To learn more, please visit Korn Ferry at www.Kornferry.com.