Equipment Yard Attendant, Rental

About the Role

This position is responsible for receiving, inspecting, and cleaning equipment for the Cat Rental Store. The role also involves organizing and storing equipment and attachments in a neat and orderly manner.

Responsibilities

• Inspects machines and all attachments upon customer return for damage.
• Records fuel added and completes the check-in process within 24 hours of the machine's return.
• Completes operational inspection of all returned rental machines within 24 hours of machine being returned.
• Assists in coordination of shipping and receiving parts and equipment to other stores.
• Maintains consistent daily communication with the Rental Coordinator to assist with immediate customer and business-related needs.
• Actively engages with customers when they are in the yard, providing them with PPE if needed, and ensuring they receive a thorough walk-around and familiarization of the machine they are renting.
• Maintains yard cleanliness and organization.
• Steam cleans equipment and attachments on request; keeps steam-cleaning area clean and free of all debris.
• Adheres to all customer care standards.
• Actively cares and advocates for safety at Western States, adhering to all applicable safety policies, procedures, and standards.
• May accomplish training and serve as a team member in support of Western States’ strategic programs, projects, and initiatives.
• Works within and promotes corporate vision, mission, and values of the organization.
• Performs other duties as assigned.

Requirements

• Proof of high school diploma or General Education Degree (GED).
• Associate's Degree or certificate from an accredited vocational school preferred.
• Previous industry experience preferred.
• Proven customer service skills.
• Excellent driving record and valid driver’s license required with the ability to pass CDL requirements.
• Must be able to communicate (speak, read, comprehend, write in English).

Skills

• Knowledge and use of Microsoft computer products or other comparable systems preferred.
• Knowledge and use of operation of light construction equipment.
• Ability to develop and maintain effective working relationships with others.
• Ability to work overtime with minimum notice required.
• Consistent attendance.

Physical Requirements

• Ability to stand for long periods of time along with walking, sitting, repetitively climbing stairs, reaching (including but not limited to above-shoulder reaching), repetitive bending, stooping, pushing, pulling, leaning, and twisting.
• Ability to generate 97 ft./lbs. of force by pushing and pulling.
• Ability to repeatedly lift up to 60 lbs from the ground and place on a shelf/platform set up to 65 inches off the ground.
• Ability to carry up to 20 lbs. while repeatedly ascending/descending a minimum of ten, 8” stair steps.
• Ability to repeatedly ascend/descend a minimum of 10 rungs on various ladders.
• Ability to assemble/disassemble various sizes of nuts and bolts while repeatedly bending, stooping, squatting, kneeling, and/or crouching.
• Exposure to extreme temperatures and environment.
• Must be able to meet all safety requirements for applicable safety policies.

This role is designated as safety-sensitive.