Equipment Technician | South Bend, IN

Top 3 Responsibilities

• Repair commercial espresso, coffee brewing, coffee grinding, and water systems throughout an assigned territory.
• Own relationships with your customers and inspire customer loyalty by providing professional and reliable services that adhere to all safety rules.
• Meet Service Level Agreement (SLA) requirements required by customers, which include conducting thorough inspections, performing timely maintenance on equipment correctly the first time, and completing descriptive and accurate paperwork.

Qualifications

• At least one year of experience servicing equipment, preferably with experience using proper testing equipment and practices for general electric and water.
• At least one year of experience in a customer-facing or customer-service role.
• Must like coffee: Tasting is the final step in all repairs.
• Smartphone proficient in inventory, managing, scheduling, and other tasks.
• Must possess a valid driver’s license with a clean driving record.
• Must be able to lift 50 lbs. without assistance.

What Vixxo Has To Offer You

• Competitive base pay based on experience and certifications; quarterly bonuses based on performance.
• PTO, Floating Holidays, and six paid company holidays.
• Benefits-eligible in first 60 days: Medical, Dental, and Vision Insurance.
• Employer-paid short-term and long-term disability insurance and life insurance.
• 401K Match.
• Professional and career development opportunities.

Benefits

• Medical
• Dental
• Vision

Schedule

Full-time position.

Pay

$23 per hour to $28 per hour, depending on experience.

Benefits

• PTO, Floating Holidays, and six paid company holidays.
• Medical, Dental, and Vision Insurance.
• Employer-paid short-term and long-term disability insurance and life insurance.
• 401K Match.

Skills

• Customer-focused
• Technical troubleshooting
• Service level agreement adherence
• Equipment repair
• Customer relationship management
• Customer service
• Communication skills
• Problem-solving skills
• Physical labor (lifting 50 lbs.)
• Driver's license with a clean record

Benefits

• Medical
• Dental
• Vision

Schedule

Full-time position.

Pay

$23 per hour to $28 per hour, depending on experience.