Equipment Technician

Job Summary

The Equipment Technician supports the Field Team by assisting with equipment and chemical needs at various customer sites. Key responsibilities include installing and setting up plumbing and equipment, calibrating and programming control systems, priming chemical pumps, handling remote communications, and troubleshooting issues.

Essential Job Responsibilities

• Assist in the installation, maintenance, and troubleshooting of water treatment equipment.
• Learn and apply chemical dosing and testing for water treatment equipment.
• Start up, troubleshoot, and operate equipment for customers, teaching them how to use it effectively.
• Use basic knowledge of electrical systems to help operate equipment and troubleshoot issues.
• Work with regional service teams to share knowledge and provide guidance on equipment changes, chemical feeds, and system operations.
• Travel to client locations to provide hands-on assistance with installing, setting up, and training others on our equipment.
• Keep detailed records of service activities and share these with management.
• Support other technicians with technical or customer service needs and assist with training when needed.
• Cook frequently transport small amounts of water treatment chemicals (about 5 gallons) to customer sites.
• Adhere to and support all safety policies and guidelines.

Required Qualifications

• A high school diploma or equivalent.
• At least two (2) years of experience in plumbing, maintenance, general repair, or other similar work.
• Strong mechanical aptitude and ability to troubleshoot mechanical systems.
• A valid driver's license.
• Willingness and ability to travel within specified regions (Pennsylvania, New Jersey, Delaware, Maryland, Washington, D.C., northern Virginia, and parts of New York).
• Comfortable with basic computer use, including Microsoft Office tools.
• Good communication skills, both verbal and written.
• Strong customer service skills and the ability to handle multiple tasks at once.
• Able to work independently and with minimal managerial oversight.
• Able to sit, stand, and walk for extended periods, and lift up to 50 lbs.

Prior to Employment

• Pre-employment background check.
• Physical and drug screen.

Preferred Qualifications

• Basic knowledge of electrical schematics and wiring.
• Familiarity with water treatment systems, equipment, and testing.
• Familiarity with Safety Data Sheets (SDSs).

About Apex Water and Process

Apex Water and Process is an innovative leader in providing cutting-edge water and process solutions to the industrial and agricultural sectors. As a fast-growing company, we offer a vibrant, team-oriented culture committed to exceptional customer service and long-term partnerships. We provide ample opportunities for professional growth and development in a supportive environment. Our benefits package includes paid time off from day one, and we are an equal opportunity employer.