Equipment Technician

Job Summary

The Equipment Technician (ET) is a dedicated, multi-club technician responsible for all aspects of fitness equipment repair, preventative maintenance, and uptime within their assigned 24 Hour Fitness locations. The ET supports member satisfaction by ensuring workout equipment is consistently safe, functional, and aligned with company standards. This role is a critical part of the Facilities team and collaborates regularly with club General Managers, Facility Technicians (FTs), and the DRMM.

Essential Duties & Responsibilities

• Cleans and maintains fitness equipment across assigned clubs
• Performs on-site corrective repairs on cardio, strength, and functional equipment
• Completes and documents all Preventative Maintenance (PM) tasks per manufacturer and company schedules
• Maintains parts inventory and coordinates reorders with DRMM
• Ensures all repairs are logged in ServiceChannel (or other maintenance systems)
• Presents technical support or specialized parts to OEMs and vendors when needed
• Attends area training and vendor workshops to stay current on equipment
• Trains club staff on basic care and early failure reporting
• Supports emergency repair needs outside regular hours if required

Organizational Relationships

The ET works closely with General Managers, Facility Technicians, and the DRMM. The role also interfaces with manufacturers, equipment vendors, and internal maintenance teams as needed.

Qualifications

• Strong mechanical and diagnostic skills
• Ability to read schematics and equipment manuals
• Basic computer literacy (e.g., email, maintenance systems)
• Excellent organization and communication
• High attention to safety, detail, and follow-through
• Self-motivated with the ability to work independently
• 2+ years in equipment repair or related mechanical work (fitness equipment preferred)

Minimum Education

A high school diploma or GED is required.

Preferred Qualifications

• OEM certifications from Life Fitness, Matrix, Precor, or similar
• Experience with ServiceChannel or similar systems
• Associate degree or vocational training in a mechanical or electrical field

Physical Demands/Environmental Conditions

• Ability to lift up to 75 lbs.
• Frequent standing, kneeling, bending, and working in tight spaces
• May involve exposure to grease, oil, and cleaning chemicals
• Must wear 24 Hour Fitness approved uniform

Travel Requirement

This role covers multiple assigned clubs, and light travel between locations is required.

Benefits

• Comprehensive benefits including health coverage, EAP, life and accident insurance, and 401k savings and investment plan
• Free gym membership for team members and eligible dependents
• Accrued vacation hours

Compensation Summary

• All Employees: Free Club Membership, Employee Assistance Program (EAP), Basic Group Live and AD&D Insurance ($10,000), and 401k Savings and Investment Plan
• Average of 30 hours or more per week: Medical/Dental/Vision Benefits, Paid Time Off, and Sickness Benefits (in addition to the above)