Equipment Technician

About the role

The Equipment Technician (ET) is a dedicated, multi-club technician responsible for all aspects of fitness equipment repair, preventative maintenance, and uptime within their assigned 24 Hour Fitness locations. The ET supports member satisfaction by ensuring workout equipment is consistently safe, functional, and aligned with company standards. This role is a critical part of the Facilities team and collaborates regularly with club General Managers, Facility Technicians (FTs), and the DRMM.

Responsibilities

• Conducts walkthroughs and diagnostics of fitness equipment across assigned clubs
• Performs on-site corrective repairs on cardio, strength, and functional equipment
• Completes and documents all PM tasks per manufacturer and company schedules
• Maintains parts inventory and coordinates reorders with DRMM
• Ensures all repairs are logged in ServiceChannel (or other maintenance systems)
• Partners with OEMs and vendors when technical support or specialized parts are needed
• Attends area training and vendor workshops to stay current on equipment
• Provides repair status updates to the DRMM and GMs
• Trains club staff on basic care and early failure reporting
• Supports emergency repair needs outside regular hours if required

Requirements

High School diploma or GED required. Minimum 2+ years in equipment repair or related mechanical work (fitness equipment preferred). Light travel between assigned clubs is required.

Skills

• Strong mechanical and diagnostic skills
• Ability to read schematics and equipment manuals
• Basic computer literacy (e.g., email, maintenance systems)
• Excellent organization and communication
• High attention to safety, detail, and follow-through
• Self‑motivated with the ability to work independently

Qualifications

• OEM certifications from Life Fitness, Matrix, Precor, or similar
• Experience with ServiceChannel or similar systems
• Associate degree or vocational training in a mechanical or electrical field

Benefits

• Paid time off
• Medical and dental coverage
• 401k with match for qualifying positions
• Free gym membership
• Discounts on products and personal training
• Employee Resource Groups for community events (in‑person and virtual)
• Company‑paid benefits: group life and accident insurance
• Eligibility‑based vacation accrual
• Complimentary membership for eligible dependents

Pay

• Pay range: $20.55 – $25.69 per hour
• All employees: Free Club Membership, Employee Assistance Program (EAP), Basic Group Life and AD&D Insurance ($10,000), 401k Savings and Investment Plan