Equipment Sales Representative - Shawano

About the role

Riesterer & Schnell is Wisconsin’s premier John Deere Dealership, serving WI farmers and residents for nearly 100 years. Joining the R&S team means being part of the John Deere legacy, helping feed and clothe the world. If your personal values align with our company values of Team Work, Integrity, Sense of Urgency, Determined to Win, and Empowerment, please apply to explore joining a team as hardworking and passionate about serving customers as you are.

Responsibilities

• Provides top-notch customer service through active account management within an assigned territory and customer base.
• Acts as a strategic business partner to customers, being a trusted advisor when it comes to making informed purchasing decisions.
• Conducts customer site visits on a routine basis to develop relationships, become knowledgeable in customer operations, identify business needs, and continually deliver solutions and value to strengthen customer loyalty.
• Generates sales opportunities through following a consistent sales process.
• Documents significant customer contacts in the company’s CRM system.
• Quickly follows-up on customer questions and pursues all opportunities through to an outcome.
• Documents outcomes in CRM system.
• Affords customer proper instruction, warranty information, operating manuals, and anything else needed upon receipt of their equipment.
• May participate in the training of customers' employees as needed.
• Acts as a communication liaison on behalf of the customer, to the dealership, in getting questions and concerns addressed quickly.
• Acts with a high sense of urgency when communicating with customers, particularly if/when customer concerns arise.
• Collaborates with others at the dealership to ensure all deliverables meet customer expectations.
• Bridges Product Specialists and other staff into discussions when their expertise is needed.
• Remains up-to-date on incentives, programs, problem solutions, market trends, and other ways to provide customers with the best possible value.
• Maintains up-to-date product knowledge through attending training, new product intro events, clinics, and other learning opportunities.
• Maintains work area and vehicles (as assigned) in a clean, neat, and safe manner.
• Majority of time worked is on-the-road, but also assists in covering the showroom floor one to two days per week and shares in Saturday morning coverage.
• Works a schedule that is conducive to meeting customer needs which may require overtime, limited evening/weekend hours, particularly in peak seasons.
• Represents the Riesterer & Schnell and John Deere brands in a positive, professional manner at all times.
• Presents a positive, professional image in dress and conduct at all times.

Qualifications

• Bachelor’s Degree in Sales, Marketing, Business Administration, Agri-Business, or related field required.
• Three plus years of sales experience in a related industry required.
• A combination of education and experience will be considered in lieu of a degree.
• Must have a valid driver’s license and insurable driving history.
• Excellent communication skills and ability to work well with people from all levels of the organization.
• Strong attention to detail and organizational skills required.
• Ability to use a computer and current software programs required.